SENIOR SERVICE TECHNICIAN - EXPERIENCED

Dave Droegkamp Heating and Cooling; Delafield (WI); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is looking for a Senior Service Technician with extensive HVAC experience. This role involves diagnosing and repairing various residential heating and cooling systems while providing exceptional customer service. The company offers a supportive environment with exceptional benefits and the opportunity for career growth. If you are a self-motivated individual with strong problem-solving skills, this is the perfect chance to advance your career in a respected organization that values its employees.

Benefits

Exceptional Benefits

Competitive Wages

Career Growth Opportunities

Qualifications

• Significant experience in maintaining and repairing residential heating and cooling products.
• Ability to work independently and in an on-call rotation.

Responsibilities

• Diagnosing and repairing a wide range of HVAC systems.
• Maintaining excellent customer relations and producing accurate paperwork.

Skills

HVAC Technical Knowledge

Problem Solving Skills

Analytical Skills

Customer Service Skills

Troubleshooting Skills

Education

HVAC Certification

Job description

SENIOR SERVICE TECHNICIAN - EXPERIENCED

Dave Droegkamp Heating Inc., a well-established, respected family owned and operated heating, air conditioning and sheet metal company located in Hartland Wisconsin, is seeking qualified applicants to fill this position opening.

Seeking well experienced, senior level residential service technicians.

Applicants must have significant, broad experience maintaining, diagnosing, and repairing a wide range of residential heating and cooling products across multiple brands including conventional split systems, packaged units, boilers, mini-splits, and system accessories and controls including HRV/ERV, humidifiers, dehumidifiers, UV lights, zoning systems, and communicating thermostats.

Applicants will have exceptional communication and customer service skills, be self motivated, work independently, have experience working in an "on-call" rotation and be able to produce accurate and complete job related paperwork, invoices, etc.

Senior technicians may also have lead generation, accessory sales or direct sales experience allowing for additional earning potential as part of this highly rewarding opportunity.

If you think you fit this role you owe it to yourself to learn more. Offering exceptional benefits, wages, respect and near unlimited opportunity, only top talent, high caliber, team-focused and experienced individuals need apply. Not just a new job, Dave Droegkamp Heating is the company you want build/finish your career with.

POSITION REQUIREMENTS/COMPETENCIES

• Proven HVAC technical knowledge, experience and related work history.


• Strong problem solving, analytical, diagnostic, trouble shooting and related mechanical skills.


• Have and maintain proper required certifications for servicing various product types.


• Have, project and maintain excellent customer relations skills, as well as a professional business and pro-company image at all times.


• Able to work effectively within a team and customer service environment.


• Have and retain a valid driver's license & acceptable driving record.


• Able to pass and maintain an acceptable background and criminal record check to not hinder company flexibility.


• Assist in training and development of other apprentice level service technicians.


• Able to meet and maintain position availability, productivity, accuracy, quality and deadline requirements.