SENIOR SERVICE TECHNICIAN - EXPERIENCED

Dave Droegkamp Heating and Cooling; City of Pewaukee (WI); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a respected family-owned company as a Senior Service Technician, where your HVAC expertise will be valued. This role involves maintaining and repairing a variety of residential heating and cooling systems. You'll utilize your strong problem-solving and customer service skills in a supportive team environment. With exceptional benefits and opportunities for growth, this position is not just a job but a chance to build a fulfilling career. If you have the experience and dedication to excel, we encourage you to apply and become part of our committed team.

Benefits

Exceptional benefits

Competitive wages

Career growth opportunities

Qualifications

• Proven HVAC technical knowledge and experience.
• Strong problem-solving and mechanical skills.

Responsibilities

• Maintain, diagnose, and repair residential heating and cooling products.
• Assist in training apprentice-level service technicians.

Skills

HVAC technical knowledge

Problem-solving skills

Analytical skills

Customer service skills

Communication skills

Mechanical skills

Education

HVAC certification

Job description

SENIOR SERVICE TECHNICIAN - EXPERIENCED

Dave Droegkamp Heating Inc., a well-established, respected family owned and operated heating, air conditioning and sheet metal company located in Hartland, Wisconsin, is seeking qualified applicants to fill this position.

We are looking for well-experienced, senior-level residential service technicians.

Applicants must have significant, broad experience maintaining, diagnosing, and repairing a wide range of residential heating and cooling products across multiple brands, including conventional split systems, packaged units, boilers, mini-splits, and system accessories and controls such as HRV/ERV, humidifiers, dehumidifiers, UV lights, zoning systems, and communicating thermostats.

Applicants should possess exceptional communication and customer service skills, be self-motivated, able to work independently, experienced in an "on-call" rotation, and capable of producing accurate and complete job-related paperwork, invoices, etc.

Senior technicians may also have experience in lead generation, accessory sales, or direct sales, allowing for additional earning potential in this highly rewarding opportunity.

If you believe you are a good fit for this role, consider learning more about us. We offer exceptional benefits, wages, respect, and near-unlimited opportunity. Only top talent, high-caliber, team-focused, and experienced individuals need apply. This is not just a new job; Dave Droegkamp Heating is the company where you can build and finish your career.

POSITION REQUIREMENTS/COMPETENCIES

• Proven HVAC technical knowledge, experience, and related work history.
• Strong problem-solving, analytical, diagnostic, troubleshooting, and related mechanical skills.
• Maintain proper required certifications for servicing various product types.
• Excellent customer relations skills and a professional, pro-company image at all times.
• Ability to work effectively within a team and customer service environment.
• Valid driver’s license and acceptable driving record.
• Ability to pass and maintain an acceptable background and criminal record check.
• Assist in training and development of apprentice-level service technicians.
• Meet and maintain productivity, accuracy, quality, and deadline requirements.