Remote Service Technician

GreenPower Motor Company Inc.; Las Vegas (NV); Remote; USD 50,000 - 70,000; Full time

Job summary

GreenPower Motor Company Inc. is seeking a Remote Service Technician to perform diverse duties in installing, troubleshooting, and maintaining electric vehicles. The ideal candidate will excel in customer service and possess critical thinking skills, contributing to a dynamic team in the automotive sector.

Qualifications

• Entry level position requiring experience in automotive repair.
• Ability to perform vehicle troubleshooting, maintenance, and repairs.
• Strong customer service and communication skills.

Responsibilities

• Install, troubleshoot, and repair vehicle components.
• Provide emergency repairs and scheduled maintenance.
• Maintain professional rapport with customers.

Skills

Communication

Problem Solving

Critical Thinking

Customer Service

Education

Automotive Repair Experience

Job description

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Job Category: Service

Location: Las Vegas, Boulder, Henderson NV areas

Job Type Full Time

Company Overview

GreenPower Motor Company, Inc (GreenPower) is a leading manufacturer and distributor of purpose-built, all-electric, zero emission and heavy-duty vehicles serving the cargo and delivery market, shuttle and transit space, and school bus sector.

Brief Description

GreenPower Motor Company is seeking a remote Service Technician. The Service Technician position is responsible for performing highly diversified duties to install, troubleshoot, repair and maintain vehicle production according to safety, predictive and productive maintenance systems and processes to support the achievement of the business goals and objectives. A Service Technician with GreenPower Motor Company will possess the technical acumen and ability to provide high level customer service to our customers. An ideal candidate is a team-orientated self-starter who is experienced in automotive repair in medium to heavy duty vehicles. This position requires high level critical thinking, conceptualization, implementation skills, and the ability to thrive in a fast pace environment.

• Responsible for maintaining a high level of professionalism with customers and establishing positive rapport.
• Performs highly diversified duties to install, repair, and maintain multiple components of vehicles.
• Provide emergency/unscheduled repairs of vehicles during and post production.
• Performs scheduled maintenance repairs of vehicles and production equipment.
• Performs machinist duties and responsibilities.
• Collaborates with the Operations team to identify solutions to reduce customer impact.
• Thoughtfully responds to customer inquiries and escalades operational issues in a timely manor.
• Administer vehicle warranty repairs in accordance with manufacture warranty guidelines.
• Analyzes and reports any gaps in service that may result in customer impact.
• Performs detailed daily record keeping and reporting.
• Read and interpret equipment manuals and work orders to perform required maintenance and service.
• Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.
• Comply with safety regulations and maintain clean and orderly work areas.
• Meet requirements of the state and federal law for automobile repair and consumer protection.
• Performs other duties as assigned.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Motor Vehicle Manufacturing

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