Senior Service Parts Quality Engineer – Automotive QC Lead

Rivian Automotive; Carneys Point Township (NJ); On-site; USD 99,000 - 123,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Health insurance

Life insurance

Medical insurance

Dental insurance

Vision insurance

Short-term disability insurance

Long-term disability insurance

401(k) plan

Employee stock purchase plan

Job summary

Rivian Automotive is seeking a Service Part Quality Engineer (SPQE) to work with Rivian’s service network across multiple PDCs, including Carneys Point, NJ. You will address non-conforming material, develop inspection criteria and lead problem solving to establish containment and corrective actions.

The role requires cross-functional collaboration with parts, quality, field, production, and product development teams.

Qualifications

• BS in Engineering, BA Supply Chain, or other relevant experience preferred.
• 3-7 years of quality related experience or relevant logistics / manufacturing quality experience
• Proficiency in JIRA and 3DX tools (ENOVIA, CATIA)
• Demonstrates understanding of supplier proposed containments with ability to provide feedback to proposals for improvements
• Demonstrated knowledge of automotive quality processes and problem-solving methods
• Strong self-starter and works well being proactive
• Ability to work in a diverse and dynamic team environment
• Leads internal and external entities to support what's best for Rivian and its customers
• Able to pivot quickly and plan effectively to address evolving business needs
• Effective technical and professional communication skills to lead complex problem solving strategies
• Effective listening skills to determine actions and recommendations with global supply chain

Responsibilities

• Responds to the supplier quality issues by implementing containment actions and starting the initial problem-solving process.
• Follows up and holds suppliers accountable for completing root cause and preventative actions for containments, and supplier chargebacks as applicable
• Acts as onsite liaison for part quality issues, supplier visits, rework requirements for the Part Distribution Centers
• Leads cross-functional discussions effectively and efficiently to address suspect parts and associated corrective actions, providing visibility to affected parties
• Works with PDC teams to ensure proper communication of issues, execution, and accountability of service level agreements
• Has expertise in supply chain management, understanding supply and demand of needed products for the service network and escalates risks to affected teams
• Ensure key metrics are met and reports on achievement of targets as related to the PDC and service part quality requirements

Skills

Quality management

Problem solving

Cross-functional leadership

Communication

Education

BS in Engineering

BA in Supply Chain

Tools

JIRA

3DX

ENOVIA

CATIA

Job description

Rivian Automotive is seeking a Service Part Quality Engineer (SPQE) to work with Rivian’s service network across multiple PDCs, including Carneys Point, NJ. You will address non-conforming material, develop inspection criteria and lead problem solving to establish containment and corrective actions.

The role requires cross-functional collaboration with parts, quality, field, production, and product development teams.