Senior Service Parts Planner: Inventory & Field Support

10x Genomics, Inc.; Pleasanton (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

10x Genomics, Inc. in Pleasanton, CA is seeking a Senior Service Parts Planner to ensure availability of parts, tools, and assets for field service to maximize instrument uptime.

You will forecast demand, define stocking strategies, and manage spares production work orders while coordinating returns with manufacturing and service teams.

The role emphasizes data-driven planning, collaboration across functions, and improving order-to-site lead times for critical service activities.

Qualifications

• 5+ years in service/spare parts planning or inventory management.
• Strong knowledge of MRP and inventory control methods.
• Familiarity with field service operations and logistics.
• Excellent analytical and problem-solving abilities.
• Effective communication and collaboration across teams.

Responsibilities

• Develop and maintain spares forecast and demand plans.
• Set up and maintain MRP and master data.
• Manage spare parts obsolescence and end-of-life activities.
• Monitor inventory levels, fill rates, and backorders.
• Coordinate field material returns, RMAs, and refurbishments.
• Drive cost optimization with forward stocking and 3PLs.

Skills

MRP expertise

Inventory management

Spares planning

Analytical skills

Cross-functional collaboration

Education

Bachelor's degree in Business Admin / Supply Chain / Engineering

Tools

Oracle

SAP

Salesforce

ServiceMax

Job description

10x Genomics, Inc. in Pleasanton, CA is seeking a Senior Service Parts Planner to ensure availability of parts, tools, and assets for field service to maximize instrument uptime.

You will forecast demand, define stocking strategies, and manage spares production work orders while coordinating returns with manufacturing and service teams.

The role emphasizes data-driven planning, collaboration across functions, and improving order-to-site lead times for critical service activities.