Senior Service & Operations Manager – Commercial HVAC

VHF Sales, Inc.; Grimes (IA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with Company Match

Paid Time Off

Profit Sharing

Professional Development

Job summary

VHF Sales, Inc. is seeking a Service Manager to oversee service, warranty, equipment startups, and field support for HVAC systems in Iowa and Western Illinois.

The ideal candidate will have extensive experience with mechanical equipment and a strong technical background, ensuring customer satisfaction and efficient operations.

Benefits include competitive salary, insurance options, 401(k) plans, and opportunities for professional development.

Qualifications

• Five or more years of commercial HVAC or related experience.
• Three or more years coordinating service or technical support.
• Strong understanding of commercial HVAC and hydronic systems.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office and CRM software.

Responsibilities

• Coordinate service activities and support technicians.
• Manage warranty claims and assist with technical problem solving.
• Maintain service documentation and ensure customer issues are resolved.

Skills

Communication

Organization

Problem-solving

Customer service

Education

HVAC Journeyman License

HVAC/R Trade School

Mechanical Engineering Technology or degree

Tools

Microsoft Office

CRM software

Job description

VHF Sales, Inc. is seeking a Service Manager to oversee service, warranty, equipment startups, and field support for HVAC systems in Iowa and Western Illinois.

The ideal candidate will have extensive experience with mechanical equipment and a strong technical background, ensuring customer satisfaction and efficient operations.

Benefits include competitive salary, insurance options, 401(k) plans, and opportunities for professional development.