Senior HVAC Field Service Supervisor (Commercial)

Hillard Electric, Inc; Peoria (IL); Vor Ort; USD 68.000 - 97.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Health, dental, vision insurance

401(k) with 4% match

Paid time off and holidays

Company vehicle

Relocation assistance

Overtime pay

Training and certification

Zusammenfassung

Crete United in Davenport, IA is seeking a Field Service Supervisor for commercial HVAC to lead daily field operations and mentor technicians. You will coordinate service calls, perform hands-on troubleshooting, ensure safety, and partner with customers to deliver reliable HVAC solutions on time and within budget.

Requires 5+ years of HVAC service, EPA Universal Certification, licensure eligibility for Iowa, and a strong customer-service mindset.

Qualifikationen

• 5+ years of commercial or industrial HVAC service experience, including experience providing technical leadership or mentoring technicians.
• EPA Universal Certification.
• Iowa HVAC License, or the ability to obtain one within the probationary period.
• Valid driver’s license and clean driving record.
• Ability to pass a drug screening.
• High school diploma or equivalent.
• Strong troubleshooting, organizational, communication, and customer service skills.
• Ability to lead field personnel while maintaining a hands-on approach to technical problem-solving.

Aufgaben

• Lead, coordinate, and support daily field service operations for commercial and industrial HVAC systems.
• Provide hands-on technical support, troubleshooting, and guidance to service technicians on complex repairs and equipment issues.
• Oversee service calls, preventive maintenance, equipment installations, and warranty work to ensure quality and timely completion.
• Coordinate technician schedules, workload assignments, and service priorities to meet customer needs.
• Monitor job progress, service quality, labor efficiency, and adherence to safety standards.
• Assist with diagnosing complex HVAC and refrigeration systems, including chillers, boilers, RTUs, VRF, and VAV systems.
• Communicate with customers, project managers, and internal teams to resolve service issues and maintain strong customer relationships.
• Mentor and develop technicians through on-the-job training, technical guidance, and performance feedback.
• Ensure accurate service documentation, work orders, equipment records, and reporting.
• Help identify opportunities to improve service efficiency, customer satisfaction, and overall department performance.

Kenntnisse

HVAC troubleshooting

Leadership

Customer service

Communication

Organizational skills

Jobbeschreibung

Crete United in Davenport, IA is seeking a Field Service Supervisor for commercial HVAC to lead daily field operations and mentor technicians. You will coordinate service calls, perform hands-on troubleshooting, ensure safety, and partner with customers to deliver reliable HVAC solutions on time and within budget.

Requires 5+ years of HVAC service, EPA Universal Certification, licensure eligibility for Iowa, and a strong customer-service mindset.