Senior Service Manager, Commercial Roofing Leader

Pacific Islands Construction; Antelope (OR); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA or FSA options

401(k) with company match

Paid time off and holidays

Company vehicle or vehicle allowance

Cell phone and laptop/tablet

Life and disability insurance

Training, certification, and dev. 지원

Job summary

Pacific Islands Construction seeks a Senior Service Manager to lead the commercial roofing service department from dispatch to closeout. You will manage technicians, oversee repairs, preventive maintenance, and safety programs while delivering exceptional customer service.

This leadership role focuses on growing recurring service revenue, improving department efficiency, and partnering with senior leadership on staffing, forecasting, budgeting, and process improvements to ensure profitable,

Qualifications

• 7+ years of commercial roofing experience including service and repair.

Responsibilities

• Lead the daily operations of the commercial roofing service department.

Skills

Leadership

Customer service

Communication

Problem solving

Team management

Tools

ERP systems

CRM systems

Job description

Pacific Islands Construction seeks a Senior Service Manager to lead the commercial roofing service department from dispatch to closeout. You will manage technicians, oversee repairs, preventive maintenance, and safety programs while delivering exceptional customer service.

This leadership role focuses on growing recurring service revenue, improving department efficiency, and partnering with senior leadership on staffing, forecasting, budgeting, and process improvements to ensure profitable,