Senior Service Designer: User-Centered UX & Transformation

GIOS Technology Limited; United States; Remote; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

GIOS Technology Limited is seeking a Service Designer to lead user-centered design efforts across government-facing services in the United States. You will map journeys, collaborate with product teams, and translate research into actionable design requirements that improve accessibility and overall user experience.

You will prototype concepts, run multi-stakeholder workshops, and help align design initiatives with strategic objectives.

Qualifikationen

• Hands-on expertise in Strategic Design, Evidence-Based Design, Iterative Design, Design Communication, Designing for Everyone (Accessibility/Inclusion), and Designing Together (Co-design).
• Demonstrated experience in Leading Design initiatives and driving collaborative alignment across multidisciplinary team environments.
• Skilled in leading multi-stakeholder workshops to identify priority deliverables, map risks/opportunities, document strategic recommendations, and support Product Managers with scoping, road mapping, and prioritization.
• Proven ability to analyze complex user needs and business objectives, create UCD artifacts such as end-to-end journey maps, document cross-cutting consequences of design decisions, and draft detailed final design requirements.
• Hands-on experience developing design concepts and interactive prototypes (utilizing standard UK government/public sector design tools and prototyping kits) to reimagine the end-to-end user experience.

Aufgaben

• Hands-on expertise in Strategic Design, Evidence-Based Design, Iterative Design, Design Communication, Designing for Everyone (Accessibility/Inclusion), and Designing Together (Co-design).
• Demonstrated experience in Leading Design initiatives and driving collaborative alignment across multidisciplinary team environments.
• Skilled in leading multi-stakeholder workshops to identify priority deliverables, map risks/opportunities, document strategic recommendations, and support Product Managers with scoping, road mapping, and prioritization.
• Proven ability to analyze complex user needs and business objectives, create UCD artifacts such as end-to-end journey maps, document cross-cutting consequences of design decisions, and draft detailed final design requirements.
• Hands-on experience developing design concepts and interactive prototypes (utilizing standard UK government/public sector design tools and prototyping kits) to reimagine the end-to-end user experience.

Kenntnisse

Strategic Design

Evidence-Based Design

Iterative Design

Accessibility/Inclusion

Co-design

Jobbeschreibung

GIOS Technology Limited is seeking a Service Designer to lead user-centered design efforts across government-facing services in the United States. You will map journeys, collaborate with product teams, and translate research into actionable design requirements that improve accessibility and overall user experience.

You will prototype concepts, run multi-stakeholder workshops, and help align design initiatives with strategic objectives.