Senior Service Delivery Lead — MSP Networking & Growth

Bowman Williams; Richardson (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Performance bonus

Full benefits package

Growth opportunities

Job summary

Bowman Williams in Richardson, TX seeks a Service Delivery Manager to lead a 12-person technical delivery organization, owning team performance, project execution, resource alignment, and P&L across campus deployments and core network infrastructure.

The role offers growth toward VP or COO levels, with opportunities to shape delivery standards and scale operations while collaborating with leadership and client stakeholders.

Qualifications

• MSP experience is required.
• Proven experience leading technical service delivery, engineering, or project teams.
• Strong background managing networking and infrastructure projects.
• Experience with enterprise switches, routers, firewalls, network upgrades, and infrastructure deployments.
• Strong project management, resource planning, and client communication skills.
• Experience with budgets, financial performance, or P&L ownership.
• Ability to operate both tactically with delivery teams and strategically with leadership.

Responsibilities

• Lead and develop a 12 person Service Delivery team.
• Set priorities, assign resources, and drive accountability across the group.
• Own delivery performance and P&L for the department.
• Oversee multiple enterprise networking projects from planning through completion.
• Manage campus deployments, new construction, network upgrades, firewall projects, switching, routing, and related infrastructure initiatives.
• Improve project methodology, resource planning, delivery standards, and operational consistency.
• Partner with company leadership and VAR partners to keep projects and client commitments on track.
• Identify delivery risks early and improve execution as the organization continues to scale.

Job description

Bowman Williams in Richardson, TX seeks a Service Delivery Manager to lead a 12-person technical delivery organization, owning team performance, project execution, resource alignment, and P&L across campus deployments and core network infrastructure.

The role offers growth toward VP or COO levels, with opportunities to shape delivery standards and scale operations while collaborating with leadership and client stakeholders.