Senior Service Advisor | Top Pay & Growth Opportunities

Castle Automotive Group; Oak Lawn (IL); On-site; USD 61,000 - 83,000; Full time

Benefits offered by this job

401K with match

Medical Insurance

Dental Insurance

Vision Insurance

Voluntary Benefits

Life Insurance

Paid Time Off

Vehicle Discounts

Career Advancement

Wellness Resources

Job summary

Castle Hyundai of Oak Lawn is seeking a Service Advisor to manage the service drive flow from check-in to delivery and deliver prompt, professional, and friendly service. You’ll own the customer experience, answer questions about vehicle concerns, warranties, and repairs, and help ensure technician time is used efficiently.

We offer top-tier compensation,401K with company match, major medical, dental, vision, voluntary benefits, life insurance, PTO, and employee vehicle purchase discounts, plus

Qualifications

• Minimum of 2 consecutive years of Service Advisor/Writer experience.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Clean driving record and valid driver’s license.

Responsibilities

• Manage service drive flow and customer check-in to delivery.
• Answer questions about vehicle concerns, warranties, and repairs.
• Ensure technician time is used efficiently.
• Maintain strong customer satisfaction scores.

Skills

Communication

Customer service

Customer satisfaction

Team player

Self-motivated

Job description

Castle Hyundai of Oak Lawn is seeking a Service Advisor to manage the service drive flow from check-in to delivery and deliver prompt, professional, and friendly service. You’ll own the customer experience, answer questions about vehicle concerns, warranties, and repairs, and help ensure technician time is used efficiently.

We offer top-tier compensation,401K with company match, major medical, dental, vision, voluntary benefits, life insurance, PTO, and employee vehicle purchase discounts, plus