Growth-Driven Automotive Service Advisor

North Palm Hyundai; Lake Park (FL); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

401k Plan

Paid Vacation and Sick Time

Vehicle Discounts

Professional Training

Family Owned

Job summary

Ed Napleton Automotive Group is seeking a Service Advisor for North Palm Hyundai. This role acts as a liaison between customers and technicians, presenting repair recommendations and maintaining open, transparent communication throughout the service process.

The position offers an incentive-based pay plan within a family-owned structure, plus full benefits including medical, dental, vision, 401k, paid time off, and vehicle/service discounts.

Qualifications

• Exceptional Customer Service Skills
• Tech Savvy and able to learn and utilize technology
• Previous Automotive Service Advisor experience is a plus but not required
• Willingness to undergo a background check and drug screen in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication—keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers
• Utilize cutting edge Fixed Operations Technology
• Other duties as assigned by management

Skills

Customer service

Tech savvy

Automotive knowledge

Communication

Job description

Ed Napleton Automotive Group is seeking a Service Advisor for North Palm Hyundai. This role acts as a liaison between customers and technicians, presenting repair recommendations and maintaining open, transparent communication throughout the service process.

The position offers an incentive-based pay plan within a family-owned structure, plus full benefits including medical, dental, vision, 401k, paid time off, and vehicle/service discounts.