Senior Service Advisor - Growth Path & Flexible Hours

Castle Rock Chevrolet GMC; Castle Rock (CO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, Medical and Dental

401K Plan options

PTO and Sick Leave

Growth opportunities

Flexible Work Schedule

Competitive Pay

Job summary

FAH LLC is seeking a Service Advisor to greet customers, gather vehicle information, and communicate maintenance needs. You will prepare estimates, monitor work progress, and explain final charges to customers. The role emphasizes strong customer service, growth opportunities, and a fast-paced environment.

This position offers competitive pay, health benefits, a 401K, PTO, and flexible scheduling within a team-driven dealership setting focused on excellence and internal advancement.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year in service department.
• Ability to lift 50 pounds and stand for extended periods.
• Strong customer service and communication skills.
• Willingness to learn new programs and software.

Responsibilities

• Greet customers promptly and collect vehicle information.
• Clearly report vehicle symptoms as described by customers.
• Determine and recommend maintenance based on age, mileage and history.
• Prepare a complete estimate of labor and parts costs.
• Establish follow-up times and monitor progress.
• Update customers frequently on work status.
• Explain all completed work and charges to customers on final invoice.

Skills

Automobile knowledge

Problem identification

Customer satisfaction

Energetic personality

Integrity

Computer skills

Learn new programs

Lifts 50 pounds

Positive attitude

Education

High school diploma or equivalent

Job description

FAH LLC is seeking a Service Advisor to greet customers, gather vehicle information, and communicate maintenance needs. You will prepare estimates, monitor work progress, and explain final charges to customers. The role emphasizes strong customer service, growth opportunities, and a fast-paced environment.

This position offers competitive pay, health benefits, a 401K, PTO, and flexible scheduling within a team-driven dealership setting focused on excellence and internal advancement.