Senior Service Account Coordinator

OpenKrill; United States; Remote; USD 106,020,000 - 137,540,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Health insurance

401(k) plan

Wellness program

Tuition reimbursement

Vehicle reimbursement

Cell phone reimbursement

Parental leave

CSR day

Inclusive culture

Career development

Job summary

OpenKrill is seeking a Service Account Representative in the United States to coordinate service operations for assigned accounts. You will manage schedules, preventive maintenance, and invoicing while maintaining strong customer relationships.

In this role you will collaborate with technicians, subcontractors, and internal teams to ensure timely, high-quality service delivery and contract renewals. A college degree or equivalent experience is preferred, with 3–5 years of related work in

Qualifications

• College degree or equivalent required.
• Strong customer service mindset and professional communication.
• Proven ability to manage multiple tasks with accuracy and timeliness.

Responsibilities

• Oversee service delivery for assigned accounts and ensure commitments are met.
• Coordinate service scheduling, invoicing, and contract renewals with customers and internal teams.
• Maintain regular customer communication to provide updates and address concerns.

Skills

Customer service

Communication

Organizational skills

Time management

MS Office

Education

College degree or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

OpenKrill is seeking a Service Account Representative in the United States to coordinate service operations for assigned accounts. You will manage schedules, preventive maintenance, and invoicing while maintaining strong customer relationships.

In this role you will collaborate with technicians, subcontractors, and internal teams to ensure timely, high-quality service delivery and contract renewals. A college degree or equivalent experience is preferred, with 3–5 years of related work in