Senior Security Systems Technician - Field Service Pro

Vector-Security-b844201; Harmonville (PA); Presencial; USD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Medical, dental and vision coverage

Company paid life and AD&D insurance

Short- and long-term disability

401k retirement savings plan

Flexible Spending Account

Paid time off

Employee Assistance Program

Descripción de la vacante

Vector Security is seeking a Senior Service Technician to install and service complex residential and commercial security solutions, including wired and wireless systems. You will troubleshoot network issues and communicate system functionality clearly to customers, while mentoring junior technicians on site.

The role requires a solid background in life safety equipment and home automation, with a focus on safe, professional installations and ongoing customer support.

Formación

• High School Diploma or equivalent.
• 3–5 years of field experience or equivalent technical education or certification.
• Minimum of 2 years of life safety and home automation equipment experience – preferred.

Responsabilidades

• Complete installation and/or servicing of various types of security systems, including wired and wireless systems, with minimal supervision.
• Troubleshoot more complex systems and network issues and work with basic integration.
• Run and fish wires in a concealed manner.
• Set up and communicate system functionality to customer and answer questions.
• Keep job site clean and organized so work can be performed in the safest manner possible.
• Employ basic logic skills to move an issue to resolution.
• Review work of Entry Level and Level 1 technicians and provide training to correct errors.
• Train and mentor Entry Level and Level 1 technicians on packages and/or less complex systems.

Conocimientos

Communication skills

Field experience

Mentoring

Network troubleshooting

Educación

High School diploma

Technical education/certification

Herramientas

Security hardware

Access control systems

Video surveillance systems

Descripción del empleo

Vector Security is seeking a Senior Service Technician to install and service complex residential and commercial security solutions, including wired and wireless systems. You will troubleshoot network issues and communicate system functionality clearly to customers, while mentoring junior technicians on site.

The role requires a solid background in life safety equipment and home automation, with a focus on safe, professional installations and ongoing customer support.