Senior Security Systems Technician & Field Mentor

Vector Security, Inc.; Columbia (MD); Vor Ort; USD 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

401k retirement savings plan

Paid time off and holidays

Zusammenfassung

Vector Security is seeking a Senior Systems Technician in Columbia, MD. You will install and service complex residential and commercial security systems, including wired and wireless components, with an emphasis on access control and video surveillance.

You’ll troubleshoot network issues and mentor junior technicians on-site, sharing knowledge to boost branch capabilities. Strong communication, problem-solving, and hands-on technical skills are essential.

Qualifikationen

• HS diploma or equivalent -required.
• 3-5 years of industry experience -preferred.
• Minimum of 2 years of life safety and home automation equipment experience.
• Valid Driver’s License with an acceptable driving history.
• ESA Certified Alarm Technician level 2 or equivalent - preferred.
• NICET Fire or Video Level 1-preferred.
• Must be able to effectively communicate with various individuals in a professional manner in order to provide superior customer service.
• Must be able to understand technical functionality of various systems learned on-line and/or via hands-on instruction.
• Able to demonstrate proficient understanding of the hardware and panel writing of required manufacturers.

Aufgaben

• Complete installation and/or servicing of various types of security systems, including wired and wireless systems, with minimal supervision.
• Troubleshoot more complex systems and network issues, and work with basic integration.
• Run and fish wires in a concealed manner.
• Set up and communicate system functionality to customer and answer questions.
• Keep job site clean & organized so work can be performed in the safest manner possible.
• Employ basic logic skills to move an issue to resolution.
• Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors.
• Train and mentor Entry Level and Level 1 technicians on package and/or less complex systems.

Kenntnisse

Communication

Technical knowledge

Customer service

Ausbildung

HS diploma or equivalent

ESA Certified Alarm Technician level 2 or equivalent

NICET Fire or Video Level 1

Jobbeschreibung

Vector Security is seeking a Senior Systems Technician in Columbia, MD. You will install and service complex residential and commercial security systems, including wired and wireless components, with an emphasis on access control and video surveillance.

You’ll troubleshoot network issues and mentor junior technicians on-site, sharing knowledge to boost branch capabilities. Strong communication, problem-solving, and hands-on technical skills are essential.