Senior Security Systems Technician: Field Install

Vector-Security-b844201; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Company paid life and AD&D insurance.

Company paid short- and long-term disa

Voluntary benefit products

401k retirement savings plan

Flexible Spending Account

Paid time off

Employee Assistance Program (EAP)

Job summary

Vector Security in Raleigh, NC is seeking a Senior Systems Technician to install and service complex residential and commercial security solutions, including wired and wireless systems, with a basic understanding of access control and video surveillance.

The role focuses on troubleshooting, mentoring junior technicians, and communicating system functionality to customers. On-site work emphasizes safety and teamwork to support branch capabilities.

Qualifications

• Must be able to effectively communicate with various individuals professionally to provide superior customer service.
• Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction.
• Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.

Responsibilities

• Complete installation and/or servicing of various types of security systems, including wired and wireless systems, with minimal supervision.
• Troubleshoot more complex systems and network issues and work with basic integration.
• Run and fish wires in a concealed manner.
• Set up and communicate system functionality to customer and answer questions.
• Keep job site clean & organized so work can be performed in the safest manner possible
• Employ basic logic skills to move an issue to resolution.
• Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors.
• Train and mentor Entry Level and Level 1 technicians on package and / or less complex systems.

Skills

Communication

Technical understanding

Education

High School Diploma or equivalent

2–5 years field experience or equivalent

Life safety and home automation experience (preferred)

Job description

Vector Security in Raleigh, NC is seeking a Senior Systems Technician to install and service complex residential and commercial security solutions, including wired and wireless systems, with a basic understanding of access control and video surveillance.

The role focuses on troubleshooting, mentoring junior technicians, and communicating system functionality to customers. On-site work emphasizes safety and teamwork to support branch capabilities.