Senior Security Systems Technician – Install & Mentor

Vector Security, Inc; Raleigh (NC); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision coverage

Company paid life and AD&D insurance

Company paid short- and long-term-disb

401k retirement savings plan

Flexible Spending Account

Paid time off

Employee Assistance Program (EAP)

Résumé du poste

Vector Security is seeking a Senior Service Technician to install and service complex residential and commercial security systems, including wired and wireless setups. You will troubleshoot network issues, understand access control and video surveillance, and mentor junior technicians on job sites.

You will work on site in Raleigh, NC, with a focus on safety, clear system communication to customers, and delivering high-quality service to protect people and property.

Qualifications

• High School Diploma or equivalent.
• 2–5 years of field experience or equivalent technical education or certification.
• Minimum of 2 years of life safety and home automation equipment experience - preferred.
• Must be able to communicate professionally to provide superior customer service.
• Must understand the technical functionality of various systems and hardware.

Responsabilités

• Service & Install Residential Systems: Complete installation and/or servicing of various types of security systems, including wired and wireless systems, with minimal supervision.
• Troubleshoot more complex systems and network issues and work with basic integration.
• Run and fish wires in a concealed manner.
• Set up and communicate system functionality to customer and answer questions.
• Keep job site clean & organized so work can be performed in the safest manner possible.
• Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors.
• Train and mentor Entry Level and Level 1 technicians on package and/or less complex systems.

Connaissances

Field experience

Life safety

Home automation

Communication skills

Technical understanding

Hardware understanding

Formation

High School Diploma

Technical education or certification

Outils

ESA Certified Alarm Technician Level 2

NICET Fire or Video Level 1

Description du poste

Vector Security is seeking a Senior Service Technician to install and service complex residential and commercial security systems, including wired and wireless setups. You will troubleshoot network issues, understand access control and video surveillance, and mentor junior technicians on job sites.

You will work on site in Raleigh, NC, with a focus on safety, clear system communication to customers, and delivering high-quality service to protect people and property.