Senior Security Systems Technician

Minuteman Security Technologies Inc.; Raleigh, Northern (NC, KY); Hybrid; USD 34,000 - 55,000; Full time

Job summary

Minuteman Security Technologies, Inc. is seeking a Service Technician II to take on advanced service and maintenance responsibilities for security systems.

You will manage complex troubleshooting, lead calls, and perform system upgrades while mentoring junior technicians and maintaining thorough service records. Applicants should have 3–5 years of experience with security systems, strong technical knowledge, and excellent customer service skills.

Qualifications

• 3–5 years of experience servicing security systems with advanced troubleshooting expertise.
• Strong technical knowledge of security system components and integration.
• Excellent customer service and problem-solving abilities.

Responsibilities

• Own advanced maintenance, repairs, and troubleshooting for security systems.
• Lead service calls for complex issues to ensure optimal performance.
• Perform system upgrades and client-specific modifications.
• Mentor Service Technician 1 in troubleshooting and tasks.
• Document service activities and system changes thoroughly.

Skills

Advanced troubleshooting

Security systems

Customer service

Mentor others

Education

High School Diploma

Electronics certification

Job description

Minuteman Security Technologies, Inc. is seeking a Service Technician II to take on advanced service and maintenance responsibilities for security systems.

You will manage complex troubleshooting, lead calls, and perform system upgrades while mentoring junior technicians and maintaining thorough service records. Applicants should have 3–5 years of experience with security systems, strong technical knowledge, and excellent customer service skills.