Senior Security Systems Field Technician

Knight Watch Inc.; Novi (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) company match

Tuition reimbursement up to $1,500 per semester

Paid time off and paid holidays

Job summary

Knight Watch Inc. is looking for an Experienced Service Technician in Novi, Michigan to ensure reliable operation of customer systems. The ideal candidate will combine technical skills with stellar customer service to resolve issues and enhance customer experiences.

You will support a variety of integrated low-voltage systems such as access control and video surveillance, while enjoying a competitive pay and benefits package.

Qualifications

• Experience servicing access control and video surveillance systems.
• Familiarity with electrical drawings and blueprints.
• Ability to perform customer-facing service calls.

Responsibilities

• Troubleshoot and service access control and video surveillance systems.
• Perform fieldwork and maintain documentation of service activities.
• Educate customers and provide exceptional service.

Skills

Troubleshooting

Customer service

Problem-solving

Mechanical aptitude

Education

Hands-on experience with low-voltage systems

NICET certification or fire alarm experience

Tools

Microsoft Office

Mobile service tools

Job description

Knight Watch Inc. is looking for an Experienced Service Technician in Novi, Michigan to ensure reliable operation of customer systems. The ideal candidate will combine technical skills with stellar customer service to resolve issues and enhance customer experiences.

You will support a variety of integrated low-voltage systems such as access control and video surveillance, while enjoying a competitive pay and benefits package.