Installation Technician

Knight Watch Inc.; Novi (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) company match

Paid time off

Tuition reimbursement up to $1,500 per semester

Job summary

Knight Watch Inc. is seeking an Installation Technician in Novi, Michigan, focusing on hands-on installation and support of security systems. You'll collaborate with project teams to enhance customer safety and efficiency while honing your technical skills.

Join a culture built on teamwork and a commitment to professional growth, providing benefits like medical coverage and tuition reimbursement. Apply today and make a lasting impact!

Qualifications

• Valid driver's license and safe driving record.
• Comfortable lifting up to 50 pounds for installation.
• Adaptability to changing priorities in project needs.

Responsibilities

• Install and support security systems such as access control and fire alarms.
• Communicate clearly with customers regarding system functions.
• Maintain accurate documentation for project activities.

Skills

Hands-on challenges

Positive attitude

Clear communication

Attention to detail

Education

High school diploma or equivalent

Tools

Power tools

Microsoft Office

Job description

Knight Watch, Inc. is Michigan’s fastest-growing security integration and building automation company. We serve leading healthcare, education, and industrial organizations by delivering systems that make buildings safer, smarter, and more efficient. At Knight Watch, every role matters. Our work supports our customers, strengthens our team, and reflects a commitment to excellence, innovation, and care.

Position Overview

This is a great opportunity for an Installation Technician who wants to build a strong career in security integration while helping customers create safer, smarter, and more connected buildings. Through hands‑on work, field experience, and continued training, you will install, troubleshoot, and support systems that make a real impact.

As an Installation Technician, you will work with project teams to support access control, video surveillance, fire alarm systems, and other integrated system projects. You will apply and continue developing technical skills, support customers, and contribute to successful projects for leading healthcare, education, and industrial organizations.

We are looking for a detail‑oriented, customer‑focused Installation Technician for our Novi, MI location who enjoys hands‑on work, solves problems, communicates well, and brings Knight Watch’s core values—Dedicated, Confident, Fun, Team Player, and Problem Solver—to every project.

Why You’ll Love Knight Watch, Inc.

• Join a winning team built on our core values: Dedicated, Confident, Fun, Team Player, and Problem Solver.
• Receive medical, dental, and vision coverage, plus a company match to your 401(k).
• Enjoy seven paid holidays each year.
• Build your future with competitive pay and a personalized growth roadmap.
• Take paid time off for vacation, personal days, and important life moments.
• Stay connected with a company phone or monthly reimbursement for your own phone.
• Keep growing with tuition reimbursement of up to $1,500 per semester.
• Be part of a strong culture built on accountability, teamwork, and shared success.
• Start strong with onboarding, a dedicated mentor, and hands‑on training.

Key Responsibilities

• Install and support access control, video surveillance, fire alarm systems, and other integrated systems.
• Read blueprints and electrical drawings to support project work.
• Work with technicians and project teams to troubleshoot equipment and resolve issues.
• Maintain accurate documentation of materials, labor hours, and project activity.
• Provide professional customer service and explain system functions clearly when needed.
• Review project documentation and complete mobile task reporting.
• Communicate clearly with customers, technicians, project managers, and internal teams.
• Strengthen technical knowledge through training, certifications, and product research.

What Success Looks Like in this Role

• Deliver quality work and contribute to successful projects.
• Build trust with customers and teammates through professionalism and follow‑through.
• Stay curious and keep building knowledge of new technologies and field practices.
• Execute troubleshooting, problem‑solving, and field work with growing confidence.
• Maintain accurate documentation and support efficient project execution.
• Bring a positive attitude, strong work ethic, and team‑first mindset every day.
• Represent Knight Watch’s core values through dependable service and continuous improvement.

Skills & Traits Needed to Win

• Strong drive to build skills, solve hands‑on challenges, and keep improving.
• Positive attitude and commitment to professional growth.
• Clear communication with customers and teammates.
• Pride in quality work and attention to detail.
• Ability to stay organized and manage priorities.
• Ability to work independently and contribute to team success.
• Confidence adapting to changing priorities and project needs.
• Professional, customer‑focused mindset.

Education & Experience

• High school diploma or equivalent, with a commitment to continued learning and professional growth.
• Valid driver’s license and a safe, dependable driving record.
• Comfortable lifting up to 50 pounds as part of hands‑on installation work.
• Comfortable climbing ladders and working in confined spaces when needed.
• Familiarity with power tools and electronics, with a commitment to strengthening technical skills.
• Comfort using Microsoft Office applications and mobile technology to stay organized and connected.

Work Location & Hours

Location: Novi, Michigan

Schedule: Full‑time position. Hours may vary based on customer needs and service requirements.

Travel: This role requires frequent travel to customer worksites throughout the region. Most work is performed in the field, with onsite support based out of our Novi office.

Vehicle: A company vehicle is provided, with fuel and maintenance covered by Knight Watch.

Work Environment: This position includes office, customer site, and field work. Technicians should be comfortable working independently, traveling regularly, and performing work in commercial and industrial environments.

Ready to build your future with Knight Watch? Apply today and join a company where your work matters.

Knight Watch, Inc. is an Equal Opportunity Employer.

Offers are contingent on successful completion of a background check.

For more information, please visit: www.knightwatch.net