Senior Security Operations Manager

Banda Group International, LLC; Phoenix (AZ); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Job summary

BGI Security, LLC is seeking an experienced Private Security Operations Manager to lead security operations across contracts, facilities, or regions. You will ensure effective service delivery, regulatory compliance, and client satisfaction while coordinating with executive leadership, clients, and field teams.

The role requires 5–7 years in security operations and at least 3 years in a supervisory capacity, with strong knowledge of risk mitigation, contracts, and staff development.

Qualifications

• Bachelor’s degree in Criminal Justice, Business, Operations, Public Administration, or related field preferred. Equivalent experience may be considered.
• Minimum 5 to 7 years of experience in security operations, law enforcement, or related field.
• Minimum 3 years of supervisory or management experience.
• Demonstrated leadership and operational management experience.
• Strong knowledge of security best practices and risk mitigation strategies.
• Experience overseeing government or commercial contracts.
• Proficiency in Microsoft Office and workforce management software.
• Valid driver’s license with clean driving record.
• Ability to handle confidential information with discretion.

Responsibilities

• Oversee daily security operations across multiple sites or contracts.
• Develop and implement operational plans, post orders, and standard operating procedures.
• Ensure staffing levels meet contractual and operational requirements.
• Monitor performance metrics, KPIs, and service delivery standards.
• Conduct site inspections and quality assurance audits.
• Develop and execute project plans to ensure successful service delivery.
• Allocate and manage personnel, budget, and equipment resources effectively.
• Mentor and develop supervisory staff to support long-term organizational growth.

Job description

BGI Security, LLC is seeking an experienced Private Security Operations Manager to lead security operations across contracts, facilities, or regions. You will ensure effective service delivery, regulatory compliance, and client satisfaction while coordinating with executive leadership, clients, and field teams.

The role requires 5–7 years in security operations and at least 3 years in a supervisory capacity, with strong knowledge of risk mitigation, contracts, and staff development.