Senior Seamer Service Representative-Metal Packaging

Crown Holdings, Inc.; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Travel opportunities

Career development

Job summary

Crown Holdings, Inc. is seeking a traveling maintenance professional to support our North American Food and Household Division. You will ensure sealing equipment operates correctly and troubleshoot issues on can filling lines for customers, with substantial travel across the region.

The role emphasizes on-site equipment tuning, proactive site visits, and rapid response to breakdowns. Strong mechanical aptitude and technical training are essential, along with good communication and reporting

Qualifications

• High school diploma with technical training is required.
• 5–10 years in manufacturing or machinery maintenance, preferred.
• Experience with can closing/seaming equipment is a plus.
• Proficient in Word, Excel and Outlook.

Responsibilities

• Set and adjust seaming equipment to achieve sound double seams and diagnose defects.
• Respond to breakdowns to restore customer output to plan.
• Conduct pro-active customer visits and commission/repair equipment on-site.
• Document activities, report to management, and communicate field developments.

Skills

Mechanical aptitude

MS Office (Word/Excel/Outlook)

Interpersonal skills

Travel readiness 70–80%

Equipment troubleshooting

Education

High school diploma with technical training

Technical training beyond high school

Tools

Can closing equipment knowledge

Seamer equipment familiarity

Job description

(Traveling Maintenance Role) This position will provide technical support for the customers of our North American Food and Household Division. They will ensure our customer’s equipment and can filling processes are running effectively and help them to troubleshoot any issues that may develop when they are using our steel and aluminum cans to fill their products.

Duties And Responsibilities

The key responsibilities for this role are as follows:

• Ensure that customers are able to satisfactorily close food cans and ends by setting customer seaming (closing) equipment to achieve sound double seams. Diagnose and correct seam defects and seaming machine problems on increasingly sophisticated equipment.
• Respond to customer requests for both general and emergency break down assistance in order to restore customers output to planned levels.
• Arrange pro-active visits to customers to analyze customer seam results or carry out independent checks and provide advice as necessary. Commission new equipment and carry out repairs, inspections and subsequent on-site overhauls of closing equipment.
• Maintain good internal/external communications and keep manager updated on field developments and competitor activity. Identify opportunities to provide training for customer’s personnel where new equipment or technology is being installed or where several improvements are needed.
• Submit customer service reports and time sheets in a timely manner; record all activities for the above accountabilities.

Typical Tasks Performed By CES At Customers

• Double seam tear down / evaluation
• Double seam tear down documentation
• Seamer adjustments
• Seamer rebuilds
• Seamer removal
• Assist with product trials / testing
• Assist with product quality problems
• Assist with Double Seam training
• Gather and report information on tooling - equipment – product – processes etc.
• Install tooling – equipment

Job Requirements

• H.S. Diploma with technical training
• 5-10 years of experience in manufacturing or other machine maintenance
• Experience with can closing equipment preferred but not required
• Effective interpersonal skills and the ability to interact with employees at all levels
• Proven computer skills with a complete understanding of Word , Excel and Outlook
• Strong mechanical aptitude with technical training in equipment and machinery repair and maintenance
• Effective communication skills, both verbal and written
• Ability to travel up to 70-80%, both driving and flying
• Effective time management skills and the ability to balance multiple projects at one time

What Crown Offers You

• Strong engagement and commitment to the safety of our employees
• The opportunity to build a meaningful career
• Professional and personal development through training and work experiences

Join us and become part of a team of professionals who are passionate about sustainable packaging!

Working Together

Working Together is one of the five pillars that make up our Twentyby30™ program. We aim to value and respect each individual and foster an environment of inclusivity.