Senior Seamer Service Rep

Crown Holdings, Inc.; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Crown Holdings, Inc. is seeking a field-based service professional to act as the primary interface with customers, troubleshoot issues on the final product and filling processes, and support equipment audits and rework.

The role requires travel up to 70% domestically and internationally to Canada, with strong mechanical, communication, and PC skills, and a high school diploma (associates a plus). Crown offers safety focus and career development through hands-on training.

Qualifications

• High school diploma or equivalent required; associate degree or technical certificate in a mechanical discipline is a plus.
• Working knowledge of Beverage Can Sewers (Angelus, Pneumatic Scale, Continental) and Beverage Fillers Equipment (Crown, HK, Cemco, etc.).
• Proven mechanical skills and ability to use gauges, dial calipers, micrometers and related instruments.

Responsibilities

• Act as the key interface between the Company and the customer in trouble-shooting problems with the final product and customer filling processes.
• Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversions.
• Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
• Provide double-seaming training for customers.

Skills

Mechanical skills

Effective communication

Presentation skills

PC skills

Education

High School Diploma or Equivalent

Associate degree or technical certificate in a mechanical discipline

Tools

Beverage Can Seamers knowledge (Angelus, Pneumatic Scale, Continental)

Beverage Fillers Equipment knowledge (Crown, HK, Cemco)

Job description

About Crown

Crown Holdings, Inc. through it's subsidiaries, is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world.

About Crown

Crown Holdings, Inc. through it's subsidiaries, is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world.
Crown is dedicated to building a team of highly talented, dedicated, and driven individuals. It's an exciting time to join our business because Crown offers you the opportunity to grow and develop your skills in an expanding industry.
Crown was founded with the goal of valuing and promoting sustainability and this vision continues to be essential to our long-term future.

Job Description

Job Accountabilities

• Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.


• Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.


• Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.


• Provide double-seaming training for customers.

Job Requirements

Requirements For This Position Would Include The Following

• High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus


• Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)


• Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).


• Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.


• Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)


• Effective communication skills, both verbal and written as well as proven presentation skills.


• Ability to clearly and effectively interact with customers on a variety of levels.


• Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.


• Ability to work overtime during the week and week-ends based on customer needs.


• Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada

What Crown Offers You

• Strong engagement and commitment to the safety of our employees


• The opportunity to build a meaningful career


• Professional and personal development through training and work experiences

Join us and become part of a team of professionals who are passionate about sustainable packaging!

Working Together

Working Together is one of the five pillars that make up our Twentyby30 program. We aim to value and respect each individual and foster an environment of inclusivity.