Senior SDR Manager | Lead & Scale Outbound Growth

ConnexAI; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

ConnexAI is seeking a highly motivated Business Development Team Leader to drive a high-performing group of outbound sales professionals. You will lead frontline efforts, optimize CRM usage, and shape incentives to meet daily calls and qualified leads.

In this fast-paced, globally focused role, you will report to the Regional Head of Business Development, mentor your team, and coordinate cross-functionally to exceed KPIs while maintaining a culture of collaboration and accountability.

Qualifications

• Previous outbound sales experience.
• Excellent written and verbal communication skills.
• Self-motivated, enthusiastic and professional.
• Knowledge and experience of software sales would be an advantage but not essential.
• Interpersonal skills and eagerness to work as part of a team.

Responsibilities

• Leading From The Front: manage and motivate the team day-to-day and participate in BDE duties as per the role.
• Operational Tools: fully understand CRM and call handling systems and ensure team usage.
• Team Incentives: collaborate to create and run weekly/monthly/quarterly incentives.
• Reporting: ensure daily call volume and talk-time targets; produce weekly performance reports.
• Accountability: track punctuality and identify areas for improvement and target verticals.
• Social Leadership: coordinate team bonding activities with Regional Head of Business Development.

Skills

Outbound sales

Written & verbal communication

Self-motivation

Teamwork

Interpersonal skills

Tools

CRM software

Call handling system

Job description

ConnexAI is seeking a highly motivated Business Development Team Leader to drive a high-performing group of outbound sales professionals. You will lead frontline efforts, optimize CRM usage, and shape incentives to meet daily calls and qualified leads.

In this fast-paced, globally focused role, you will report to the Regional Head of Business Development, mentor your team, and coordinate cross-functionally to exceed KPIs while maintaining a culture of collaboration and accountability.