Senior SD-WAN & Network Engineering Lead

Cricket Wireless LLC.

Richardson (TX)

On-site

USD 144,000 - 216,000

Full time

4 days ago
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Benefits offered by this job

Medical/Dental/Vision coverage
401(k) plan
Paid Time Off

Job summary

AT&T, located in Richardson, Texas, seeks a Principal Advanced Network Tech Support expert for GT3. You will lead complex outages, mentor peers, and drive problem management for SD-WAN and security-focused environments. This role emphasizes clear communication with internal engineers and customers.

The ideal candidate has extensive routing, switching, and security experience across WAN/LAN, with certifications and a readiness to support government-grade networks. On-site presence is required.

Qualifications

  • Bachelor’s degree or equivalent in a related field.
  • 7+ years of related enterprise networking experience.
  • Expertise with SD-WAN and large-scale WAN/LAN environments.
  • Strong communication and mentoring abilities.

Responsibilities

  • Lead complex network incidents and restorations.
  • Mentor GT3 peers and other teams.
  • Perform root-cause analysis and drive problem management.
  • Develop and share troubleshooting best practices.
  • Collaborate with CTO partners and cross-functional teams.

Skills

Enterprise networking
SD-WAN tech
Routing & switching
Network security
Cisco/Nexus
VeloCloud
Zscaler/Prisma
NGFW
DevOps collaboration

Education

Bachelor’s degree (BS/BA) desired

Tools

Cisco ASA/Firepower
Palo Alto Firewalls
Cisco ISE
Fortinet FortiOS
Zscaler/Prisma Access

Job description

AT&T, located in Richardson, Texas, seeks a Principal Advanced Network Tech Support expert for GT3. You will lead complex outages, mentor peers, and drive problem management for SD-WAN and security-focused environments. This role emphasizes clear communication with internal engineers and customers.

The ideal candidate has extensive routing, switching, and security experience across WAN/LAN, with certifications and a readiness to support government-grade networks. On-site presence is required.

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