Senior Scrum Master (Remote)

First American; Hyde Park Township (IL); Remote; USD 109,000 - 147,000; Full time

Job summary

Join a leading company as a Scrum Master, where you'll facilitate scrum events, coach teams, and help implement business agility. With a focus on people-first culture, this role offers a chance to drive improvements in a dynamic environment. The ideal candidate will have strong servant leadership skills, experience in agile frameworks, and a commitment to fostering a collaborative team atmosphere.

Qualifications

• 5-7 years of Scrum experience.
• Certified Scrum Master (CSM) certification required.

Responsibilities

• Drive effective scrum events including daily standups and sprint planning.
• Identify and resolve impediments to optimize team workflows.
• Coach the team and Product Owner on agile practices.

Skills

Servant Leadership

Facilitation

Conflict Resolution

Communication

Education

Bachelor's Degree in Business, IT, or related fields

Tools

JIRA

Job description

Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank providing banking, wealth management, and trust solutions nationwide for over five decades. Since 1889, First American (NYSE: FAF) has believed in its people, fostering an environment where everyone feels welcome, supported, and empowered to innovate and reach their full potential. Our inclusive, people-first culture has earned us numerous accolades, including ten consecutive years on the Fortune 100 Best Companies to Work For list. We are committed to being a great place to work for all. For more information, visit www.careers.firstam.com.

What We Do

First American Trust is seeking a motivated Scrum Master with 5-7 years of experience to facilitate scrum events, coach team members, assist Product Owners with backlog management, and enable teams to meet critical business objectives. The Senior Scrum Master acts as a servant leader and coach, helping to implement FA Trust's business agility roadmap to scale and mature agility, deliver value, and achieve customer outcomes.

What You'll Do:

1. Drive effective scrum events including daily standups, backlog refinement, sprint planning, reviews, and retrospectives.
2. Track and report relevant metrics to demonstrate team progress and velocity.
3. Identify and resolve impediments, driving improvements to optimize team workflows.
4. Assist the Product Owner in managing customer expectations and stakeholder communications.
5. Act as a liaison to minimize interruptions during sprints, ensuring focus on delivering quality products on time.
6. Foster a safe, trusting team environment encouraging open problem-solving.
7. Represent the team in Scrum of Scrums and ART Sync meetings.
8. Prepare the team for PI Planning and guide during the event to ensure completion of tasks.
9. Coach the team and Product Owner on agile practices to improve flow and scale.
10. Work outside normal hours as needed based on business requirements.

What You'll Bring:

1. Experience with Agile frameworks (Scrum, Kanban, etc.).
2. Skills in servant leadership, facilitation, conflict resolution, and transparency.
3. Ability to build, develop, and coach high-performing software development teams.
4. Capability to work effectively in fast-paced environments with multiple priorities.
5. Experience on Scrum teams developing digital products.
6. Proven issue identification, escalation, and resolution skills.
7. Ability to lead retrospectives and guide best practices.
8. Proficiency with JIRA or similar agile tools.
9. Excellent communication skills for team coordination and progress tracking.
10. Bachelor's Degree in Business, IT, or related fields.
11. 5-7 years of Scrum experience.
12. Certified Scrum Master (CSM) certification required.
13. Experience in training, mentoring, and coaching Scrum teams.
14. Adaptability in cross-functional environments.
15. Scaled Agile Framework (SAFe) experience or certifications are a plus.

Pay Range: $109,700 - $146,200 annually. Compensation depends on factors like experience, skills, and location.

What We Offer

We celebrate diversity, equity, and inclusion, fostering an authentic and inclusive workplace. Bring your entire, unique self to work. First American is an equal opportunity employer.