Senior Scrum Master (Remote)

First American; California (MO); Remote; USD 109,000 - 147,000; Full time

Job summary

Join a leading company as a Senior Scrum Master, where you'll facilitate scrum events, coach teams, and drive business agility. With a people-first culture, you'll thrive in an inclusive environment while delivering critical business objectives. This role requires strong leadership skills and a solid background in Agile frameworks, ensuring teams achieve their goals effectively.

Benefits

Medical

Dental

Vision

401k

PTO

Sick leave

Employee stock purchase plan

Qualifications

• 5-7 years of Scrum experience.
• Certified Scrum Master (CSM) certification required.

Responsibilities

• Drive effective scrum events including daily standups and sprint planning.
• Support Product Owners in managing customer expectations.
• Coach the team on agile practices.

Skills

Agile frameworks

Servant leadership

Facilitation

Conflict resolution

Exceptional communication

Education

Bachelor's Degree in Business, IT, or related field

Tools

JIRA

Job description

Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank providing banking, wealth management, and trust solutions nationwide for over five decades. Since 1889, First American (NYSE: FAF) has believed in its people, fostering an environment where all feel welcome, supported, and empowered to innovate and reach their full potential. Our inclusive, people-first culture has earned us numerous accolades, including ten consecutive years on the Fortune 100 Best Companies to Work For list, and recognition as a top workplace for women, diversity, and LGBTQ+ employees. For more information, visit www.careers.firstam.com.

What We Do

First American Trust is seeking a motivated Scrum Master with 5-7 years of experience to facilitate scrum events, coach team members, assist Product Owners with backlog management, and enable teams to deliver critical business objectives. The Senior Scrum Master acts as a servant leader, helping to implement FA Trust's business agility roadmap to scale, mature agility, deliver value, and achieve customer outcomes.

What You'll Do:

1. Drive effective scrum events including daily standups, backlog refinement, sprint planning, reviews, and retrospectives.
2. Track and report team metrics and velocity to monitor progress.
3. Identify and resolve impediments; promote continuous improvement.
4. Support Product Owners in managing customer expectations and stakeholder communication.
5. Act as a liaison to minimize interruptions and keep the team focused on quality delivery.
6. Create a safe, trusting environment encouraging open problem-solving.
7. Represent the team in Scrum of Scrums and ART Sync meetings.
8. Assist in PI Planning preparation and guide the team during the event.
9. Coach the team and Product Owner on agile practices to improve flow and scale.
10. Work outside normal hours as needed based on business requirements.

What You'll Bring:

• Experience with Agile frameworks (Scrum, Kanban, etc.).
• Skills in servant leadership, facilitation, conflict resolution, and transparency.
• Ability to develop and coach high-performing software teams.
• Capability to manage multiple priorities in a fast-paced environment.
• Experience with Scrum teams developing digital products.
• Issue identification, escalation, and resolution skills.
• Proficiency in leading retrospectives and using agile tools like JIRA.
• Exceptional communication skills.
• Bachelor's Degree in Business, IT, or related field.
• 5-7 years of Scrum experience.
• Certified Scrum Master (CSM) certification required.
• Experience in training and coaching Scrum teams.
• Adaptability in cross-functional settings.
• SAFe experience or certifications are a plus.

Pay Range: $109,700 - $146,200 annually. Compensation depends on experience, skills, and location.

What We Offer

We embrace individuality and support diversity, equity, and inclusion, fostering an authentic and inclusive workplace for all. Bring your full self to work and thrive in our People First Culture. We are an equal opportunity employer.

Note: For candidates working in unincorporated areas of Los Angeles County, First American will consider all qualified applicants, including those with criminal records, in accordance with applicable laws. We may review criminal history as part of our employment process, especially for roles involving handling confidential information, financial transactions, or customer service.

Our benefits include medical, dental, vision, 401k, PTO, sick leave, and other perks like an employee stock purchase plan.