Senior Scrum Master (Remote)

First American; California, Santa Ana (MO, CA); Remote; USD 109,000 - 147,000; Full time

Job summary

Join a leading company as a Scrum Master, facilitating scrum events and coaching teams to deliver critical business objectives. With a focus on agile practices, you'll help implement business agility and drive team performance. This role requires strong leadership and communication skills, along with a Bachelor's degree and Scrum Master certification. Enjoy a supportive and inclusive workplace that values diversity.

Qualifications

• 5-7 years of Scrum experience.
• Certified Scrum Master (CSM) certification required.

Responsibilities

• Drive effective scrum events including daily standups and sprint planning.
• Identify and resolve impediments to optimize team performance.
• Coach the team and Product Owner on agile practices.

Skills

Agile frameworks

Servant leadership

Facilitation

Conflict resolution

Communication

Education

Bachelor's Degree in Business, IT, or related fields

Tools

JIRA

Job description

Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank providing banking, wealth management, and trust solutions on a national, full-service basis for over five decades. Since 1889, First American (NYSE: FAF) has believed in its people. We foster an environment where all feel welcome, supported, and empowered to innovate and reach their full potential. Our inclusive, people-first culture has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We also recognize our commitment to diversity and inclusion through various awards. For more information, visit www.careers.firstam.com.

What We Do

First American Trust is seeking a motivated Scrum Master with 5-7 years of experience to facilitate scrum events, coach team members, assist Product Owners with backlog management, and enable teams to deliver critical business objectives. The Senior Scrum Master acts as a servant leader and coach, helping to implement FA Trust's business agility roadmap to scale and mature agility, deliver value, and achieve customer outcomes.

What You'll Do:

• Drive effective scrum events including daily standups, backlog refinement, sprint planning, reviews, and retrospectives.
• Track and share metrics and reports to monitor team progress and velocity.
• Identify, understand, and resolve impediments; promote improvements to optimize team performance.
• Assist Product Owners in managing customer expectations and stakeholder communications.
• Act as a liaison to minimize interruptions and keep the team focused on delivering quality products on time.
• Foster a safe and trusting environment where problems can be raised openly, emphasizing problem-solving.
• Represent the team in Scrum of Scrums and ART Sync meetings.
• Help prepare for PI Planning and guide the team during the event to complete all tasks.
• Coach the team and Product Owner on agile practices to improve flow and scale effectively.
• Work outside normal hours as needed based on business requirements.

What You'll Bring:

• Experience with Agile frameworks (Scrum, Kanban, etc.).
• Skilled in servant leadership, facilitation, conflict resolution, and transparency.
• Proven ability to develop and coach high-performing software development teams.
• Ability to work in a fast-paced environment, managing multiple priorities without compromising quality.
• Experience on Scrum teams developing software or digital products.
• Strong issue identification, escalation, and resolution skills.
• Ability to lead retrospectives and guide best practices.
• Knowledge of JIRA or similar agile tools.
• Excellent communication skills for team coordination and progress tracking.
• Bachelor's Degree in Business, IT, or related fields.
• 5-7 years of Scrum experience.
• Certified Scrum Master (CSM) certification required.
• Experience in training, mentoring, and coaching Scrum teams.
• Flexible in a cross-functional environment.
• Scaled Agile Framework (SAFe) experience or certifications are a plus.

Pay Range: $109,700 - $146,200 annually. Compensation depends on knowledge, skills, experience, and location.

What We Offer

We embrace individuality and support diversity, equity, and inclusion, recognizing it as key to our success. We foster an authentic and inclusive workplace where you can bring your full self to work. First American is an equal opportunity employer.