Senior Scrum Master for Guidewire ClaimCenter

Blue Cross Blue Shield of Michigan

United States

Sur place

USD 83 000 - 217 000

Plein temps

14 jours+

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Résumé du poste

Blue Cross Blue Shield of Michigan seeks an experienced Scrum Master to coach and guide a high-performing team, ensuring quality delivery of software and services to customers. You will coordinate with product managers and senior leadership to align on strategy and drive effective execution.

You will lead one or more agile teams, facilitate ceremonies, and ensure a robust, prioritized backlog with the Product Owner.

Qualifications

Bachelor’s degree in business or a technical discipline required.
Certification or progress toward certification (CSM, SSM) is highly preferred and encouraged.
Seven years of progressive responsibility as a scrum master/agile project manager in an insurance environment.
Proven experience as a scrum master on several successful software development projects involving multiple developers is preferred.
Clear understanding of one of the agile frameworks and key best practices (Disciplined Agile, SAFe, Scrum, Kanban etc.).
Strong analytical, problem solving and planning skills.
Must demonstrate leadership ability to effectively interact with all levels of management.
Stakeholder Management, Negotiation and Communication skills.
Understanding of the fundamentals of iterative and incremental development.
Ability to help manage scrum team backlog and priorities using agile based tools (ServiceNow, Jira, Rally/Central Agile, Version1, etc.).
Excellent communication, facilitation, and mentoring skills.
Ability to effectively present budgetary and/or cost information and respond to questions as appropriate.
Demonstrable conflict resolution skills.
Demonstrable risk management and mitigation skills.
Knowledge of tools used to assist with scrum team planning (ServiceNow, Jira, Agile Manager, Version1, etc.).
Ability to be flexible as projects are often non-routine and require re-prioritizing of workload.
Ability to maintain confidentiality.
Ability to perform other assignments as required by senior management.
Knowledge of workers compensations industry preferred.

Responsabilités

Leads one or more agile teams as the scrum master and team member.
Facilitates sprint planning, daily standups, sprint demos, and refactoring/reflection sessions.
In partnership with Product Manager & Product Owner ensure a robust, prioritized backlog is available.
Supports Product Manager in understanding and communicating team effectiveness and performance.
Communicates team status to all internal stakeholders and continuously refines/improves metrics by working with the team.
Coordinates cross team dependencies with other Scrum master’s and participate in Agile Community of Practice (CoP).
Escalates issues that require executive attention.
Discovers opportunities to support organizational initiatives and develops strategies and programs to promote initiatives.
Participates in the development of programs as a strategic partner that supports the company plan as directed by leadership.
Provides planning, project coordination, and management for the development of organizational initiatives, while concurrently facilitating efficient operations to meet current and future business needs within the organization.
Responsible for balancing workload to optimize the effectiveness of project development and management.
Performs analysis to determine root cause of challenges and provides solutions for improved operational and process performance.