Lead Scrum Master – Guidewire ClaimCenter

AF Group

Atlanta (GA)

On-site

USD 83,000 - 217,000

Full time

14 days+

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Job summary

AF Group seeks an experienced Scrum Master to coach and guide an energetic team, acting as a liaison between product delivery, product management, and senior leadership. You will foster self-organizing agile teams while ensuring high-quality delivery and clear communication across stakeholders.

You will facilitate sprint ceremonies, maintain a prioritized backlog, and drive metrics and process improvements aligned with the SDLC framework. Strong leadership and collaboration skills are essential.

Qualifications

  • Clear understanding of one of the agile frameworks and key best practices (Disciplined Agile, SAFe, Scrum, Kanban etc).
  • Strong analytical, problem solving and planning skills.
  • Must demonstrate leadership ability to effectively interact with all levels of management.
  • Stakeholder Management, Negotiation and Communication skills.
  • Understanding of the fundamentals of iterative and incremental development.
  • Ability to help manage scrum team backlog and priorities using agile based tools (ServiceNow, Jira, Rally/Central Agile, Version1, etc).
  • Excellent communication, facilitation, and mentoring skills.
  • Ability to effectively present budgetary and/or cost information and respond to questions as appropriate.
  • Demonstrable conflict resolution skills.
  • Demonstrable risk management and mitigation skills.
  • Knowledge of tools used to assist with scrum team planning (ServiceNow, Jira, Agile Manager, Version1, etc).
  • Ability to be flexible as projects are often non-routine and require re-prioritizing of workload.
  • Ability to maintain confidentiality.
  • Ability to perform other assignments as required by senior management.
  • Knowledge of workers compensations industry preferred.

Responsibilities

  • Leads one or more agile teams as the scrum master and team member.
  • Employs best practices for agile/scrum methodology, while operating within the department's overall SDLC Framework.
  • Works collaboratively with the product managers and team members to give input and support to the strategic direction of the initiative.
  • Motivates and supports team members and ensures they have the tools and knowledge to do their jobs and that all blocking issues are resolved quickly.
  • Creates self-organizing agile teams and facilitates the delegation of tasks and responsibilities to appropriate team members.
  • Acts as moderator for sprint planning, daily standups, sprint demos, and refactoring/reflection sessions.
  • In partnership with the Product manager & Product Owner ensure a robust, prioritized backlog is available.
  • Supports Product Manager in understanding and communicating team effectiveness and performance.
  • Communicates team status to all internal stakeholders and continuously refines/improves metrics by working with the team.
  • Coordinates cross team dependencies with other Scrum master's and participate in Agile Community of Practice (CoP).
  • Escalates issues that require executive attention.
  • Discovers opportunities to support organizational initiatives and develops strategies and programs to promote initiatives.
  • Participates in the development of programs as a strategic partner that supports the company plan as directed by leadership.
  • Provides planning, project coordination, and management for the development of organizational initiatives, while concurrently facilitating efficient operations to meet current and future business needs within the organization.
  • Responsible for balancing workload to optimize the effectiveness of project development and management.
  • Performs analysis to determine root cause of challenges and provides solutions for improved operational and process performance.

Skills

Agile/Scrum
SAFe
Disciplined Agile
Kanban
Stakeholder Mgmt
Leadership
Communication
Backlog Mgmt
Risk Mgmt
Mentoring
Facilitation
Budget awareness
Conflict resolution
Jira
ServiceNow

Education

Bachelor's degree (Business or technical)

Tools

ServiceNow
Jira
Rally/Central Agile
VersionOne
Agile Manager

Job description

AF Group seeks an experienced Scrum Master to coach and guide an energetic team, acting as a liaison between product delivery, product management, and senior leadership. You will foster self-organizing agile teams while ensuring high-quality delivery and clear communication across stakeholders.

You will facilitate sprint ceremonies, maintain a prioritized backlog, and drive metrics and process improvements aligned with the SDLC framework. Strong leadership and collaboration skills are essential.

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