Senior Scrum Master

Gallagher; Chicago (IL); Remote; Confidential; Full time

Benefits offered by this job

Competitive pay

Benefits program

Career development

People-first culture

Global reach

Job summary

Gallagher is seeking a seasoned Scrum Master to support Data & Analytics teams, enhancing Agile execution, Azure DevOps discipline, delivery visibility, and cross-team coordination. This role focuses on facilitation, backlog readiness, and quality gates to improve delivery.

With 7+ years in Agile and 3+ years as Scrum Master, you will partner with analysts and engineers across multiple data initiatives, driving reliable sprint outcomes while maintaining a people-first culture at Gallagher.

Qualifications

• 7+ years of Agile experience including 3+ years as Scrum Master.
• Experience supporting multiple delivery teams in data engineering, analytics, or technology.
• Strong Azure DevOps experience with boards, workflows, dashboards, and reporting.

Responsibilities

• Facilitate Scrum ceremonies and support predictable sprint delivery across two aligned teams.
• Partner with Business Analyst to ensure backlog readiness, clear acceptance criteria, and effective sprint intake.
• Own Azure DevOps setup, workflow consistency, dashboards, and delivery reporting.
• Establish QA gates and process standards to improve quality, reduce rework, and increase transparency.
• Remove blockers, manage cross-team dependencies, and elevate risks with mitigation options.
• Ideally looking for someone who has integrated Scrum from the ground up.

Skills

Agile experience

Scrum Master

Azure DevOps

Backlog management

Delivery coordination

Cross-team collaboration

Tools

Azure DevOps Boards

Dashboards

Reporting

Job description

Rolling Meadows, Illinois

Information Technology

57539

$99,500 - $194,000

Fully Remote Worker

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

This role will provide dedicated Scrum Master support for Data & Analytics teams, with a focus on improving Agile execution, Azure DevOps discipline, delivery visibility, and team coordination.

How you'll make an impact

• Facilitate Scrum ceremonies and support predictable sprint delivery across two aligned teams.
• Partner with the Business Analyst to ensure backlog readiness, clear acceptance criteria, and effective sprint intake.
• Own Azure DevOps setup, workflow consistency, dashboards, and delivery reporting.
• Establish QA gates and process standards to improve quality, reduce rework, and increase transparency.
• Remove blockers, manage cross-team dependencies, and elevate risks with mitigation options.
• Ideally looking for someone who has integrated Scrum from the ground up.

About You

7+ years of Agile experience, including 3+ years as a Scrum Master.

Experience supporting multiple delivery teams in data engineering, analytics, or technology environments.

Strong Azure DevOps experience, including boards, workflows, dashboards, and reporting.

Preferred Experience

• CSM, PSM, SAFe, Azure, or data-related certifications.
• Experience standing up Agile processes, QA gates, or governance practices.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

Gallagher is dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Why Work Here

The Gallagher Way - the expectation of how business is conducted at Gallagher is just as relevant and meaningful today as it was 40 years ago.

The global workforce - regardless of how tenured the employee is at Gallagher - has a shared understanding of how it conducts business and treats colleagues.

It is a force that unites colleagues and lays out the expectations of oneself and of each other.

Growth for the Go-Getter

Gallagher is not for the wallflower. It's for those who advocate for themselves and others, seize an opportunity, have an unquenchable thirst for knowledge and develop a strong case for new ideas.

This drive is what makes Gallagher what it is and has fueled its exponential growth.

Navigating the Future Together

Gallagher thrives at the crossroads of adaptability and accessibility, fostering a vibrant workspace where ingenuity meets guidance.

Our leaders are not distant figures but active mentors, who are as engaged as they are visionary ingrained in the journey of growth and stability. They are not just guiding forces but accessible partners in crafting a future of change where potential meets opportunity.