Senior Scheduling & Advisor Engagement Lead

RiverSource; Minneapolis (MN); On-site; USD 51,000 - 70,000; Full time

Benefits offered by this job

Vacation time

401(k)

Health insurance

Job summary

RiverSource is seeking a Scheduling Coordinator to partner with up to six Regional Vice Presidents, pro-actively scheduling meetings and managing calendars. You will communicate value propositions to advisors, coordinate travel patterns, and maintain strong advisor relationships across a fast-paced environment.

The role requires 1–3 years of customer service or sales experience, sharp attention to detail, and proficiency in Excel, Outlook, and Microsoft Teams.

Qualifications

• 1–3 years of customer service/sales experience.
• Demonstrated service orientation with focus on quality and accuracy.
• Strong written and verbal communication skills.
• Ability to multi-task and prioritize for multiple stakeholders.
• Ability to work with limited supervision and take initiative.
• Proficient in Excel, Outlook, and Teams.

Responsibilities

• Schedule and reschedule meetings for up to six Regional Vice Presidents.
• Map travel patterns to optimize appointment scheduling.
• Manage advisor expectations regarding availability and conflicts.
• Collaborate with RVPs to craft messaging that drives engagement.
• Develop criteria for targeted advisor lists and apply segmentation strategies.
• Build and maintain advisor and field office relationships.

Skills

Customer service

Sales experience

Communication

Prioritization

Independent judgment

Multi-tasking

Tools

Excel

Outlook

Microsoft Teams

Job description

RiverSource is seeking a Scheduling Coordinator to partner with up to six Regional Vice Presidents, pro-actively scheduling meetings and managing calendars. You will communicate value propositions to advisors, coordinate travel patterns, and maintain strong advisor relationships across a fast-paced environment.

The role requires 1–3 years of customer service or sales experience, sharp attention to detail, and proficiency in Excel, Outlook, and Microsoft Teams.