Senior Salesforce Solutions Analyst

Simpliigence; United States; On-site; USD 110,000 - 140,000; Full time

Job summary

Simpliigence is seeking an experienced Salesforce Technical Business Analyst to bridge business requirements and technical solutions within Salesforce. The role focuses on translating stakeholder needs into functional specifications, user stories, and scalable configurations while collaborating with architects, developers, and admins.

You will participate in data migration, UAT, and agile ceremonies, document processes, and help optimize Salesforce with automation, reporting, and secure data

Qualifications

• 5+ years of experience as a Business Analyst
• Strong hands-on experience with Salesforce CRM
• Experience with Salesforce Clouds (Sales Cloud/Service Cloud)
• Understanding of Salesforce objects, relationships, security, workflows/Flows, reports and dashboards
• Experience creating user stories, acceptance criteria, and process flows
• Experience working with Salesforce Developers and Architects
• Understanding of Salesforce integrations, APIs, and data migration
• Experience with UAT, test planning, defect management, and business-user coordination
• Strong understanding of Agile/Scrum methodology
• Experience with Jira, Confluence, Azure DevOps, or similar

Responsibilities

• Gather, analyze, and document business and technical requirements for Salesforce implementations and enhancements.
• Conduct stakeholder interviews, workshops, and requirement-gathering sessions.
• Translate business requirements into functional specifications, user stories, process flows, and acceptance criteria.
• Partner with Salesforce Architect/Developers to design scalable Salesforce solutions.
• Analyze existing business processes and identify opportunities for Salesforce automation and optimization.
• Develop detailed requirements for Salesforce configuration, including objects, fields, relationships, validation rules, flows, approvals, reports, dashboards, and security.
• Work with development teams to clarify requirements and resolve questions.
• Support Salesforce integrations with external applications and systems.
• Participate in data migration, data mapping, and data validation activities.
• Create and maintain process documentation, functional specifications, and solution documentation.
• Support UAT by developing test scenarios and coordinating business users.
• Participate in Agile ceremonies (sprint planning, backlog refinement, stand-ups, demos, retrospectives).
• Work with Product Owners to prioritize requirements and maintain the Salesforce backlog.
• Identify gaps between current processes and Salesforce capabilities; recommend solutions.
• Support production releases, troubleshooting, and continuous improvement.

Skills

Business analysis

Stakeholder management

Agile/Scrum

Requirements gathering

Communication

Tools

Jira

Confluence

Azure DevOps

Salesforce

Job description

Simpliigence is seeking an experienced Salesforce Technical Business Analyst to bridge business requirements and technical solutions within Salesforce. The role focuses on translating stakeholder needs into functional specifications, user stories, and scalable configurations while collaborating with architects, developers, and admins.

You will participate in data migration, UAT, and agile ceremonies, document processes, and help optimize Salesforce with automation, reporting, and secure data