Remote Salesforce Solutions Analyst

FormativGroup, LLC; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Discretionary bonuses

Job summary

FormativGroup is seeking a Salesforce Business Analyst to turn business needs into clear requirements, Salesforce configurations, and better user experiences. You will bridge clients, technical teams, and business processes to bring enterprise cloud solutions to life.

As a Salesforce Business Analyst, you’ll gather requirements, refine user stories, perform fit-gap analyses, and design scalable Salesforce solutions, including data models, integrations, and automation.

Qualifications

• 5+ years of Salesforce administration or consulting experience.
• Salesforce Administrator certification required (Business Analyst certification preferred).
• Experience defining business processes, writing user stories, and gathering Salesforce requirements across multiple stakeholders and workstreams.
• Proven ability to support Salesforce deployments including data migrations, third-party integrations, and configuration across B2B, B2C, and hybrid models.
• Strong analytical skills with experience in data analysis, reporting, and presenting insights clearly and accurately.
• Skilled in Google Workspace, Salesforce products, and identifying/automating manual processes to improve efficiency.
• Strong communication and teamwork skills, with the ability to collaborate, influence, and mentor junior team members.

Responsibilities

• Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements.
• Synthesize requirements to create clear and comprehensive user stories and solution design documentation.
• Perform fit-gap analysis between Salesforce functionality and client requirements.
• Design elegant, innovative Salesforce solutions involving the configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality.
• Draft custom development specifications and manage the delivery and testing of the functionality by Development resources.
• Iterate on solutions through a Build/Test/Review cycle with customer Product Owner.
• Develop training curriculum and deliver training sessions to the solution’s end users.
• Work with Delivery Director to manage a project to scope, budget, and timeline expectations.

Skills

Salesforce admin

Project coordination

Requirements gathering

Stakeholder management

Data migrations

Third-party integrations

Analytical skills

Communication

Team mentoring

Tools

Salesforce

Google Workspace

Job description

FormativGroup is seeking a Salesforce Business Analyst to turn business needs into clear requirements, Salesforce configurations, and better user experiences. You will bridge clients, technical teams, and business processes to bring enterprise cloud solutions to life.

As a Salesforce Business Analyst, you’ll gather requirements, refine user stories, perform fit-gap analyses, and design scalable Salesforce solutions, including data models, integrations, and automation.