Senior Salesforce Revenue Cloud Admin

Axon; New York (NY); Hybrid; USD 133,000 - 213,000; Full time

Benefits offered by this job

401k with employer match

Discretionary paid time off

Paid parental leave for all

Fitness Programs

Emotional & Mental Wellness support

Snacks in offices

Employee Resource Groups (ERGs)

Job summary

Axon seeks a Salesforce Revenue Cloud Administrator to join our Commercial Applications team in the US. You’ll own configuration, stability, and scalability of Salesforce Sales Cloud and Revenue Cloud, ensuring accuracy across account management, opportunity management, quoting, ordering, and contracting.

You’ll thrive in ambiguity, deliver scalable solutions, and collaborate with Sales Ops, Finance, Product, and Engineering.

Qualifications

• 4+ years of Salesforce administration experience, including 1+ years hands-on Revenue Cloud administration.
• Deep understanding of Revenue Cloud architecture (Advanced Approvals, Bundles, Rules, QCP).
• Familiarity with Salesforce Billing and revenue operations processes (highly desirable).
• Experience with sandbox management, deployments, and CI/CD tools (Gearset, Copado).

Responsibilities

• Provide day-to-day Salesforce Sales Cloud and Revenue Cloud support, including troubleshooting issues and resolving tickets.
• Manage new user provisioning, deactivation, and updates to profiles and permissions.
• Perform data imports, updates, and cleanup with Data Loader and related tools.
• Manage deployments and refreshes between environments using Gearset and Copado.
• Configure and improve Revenue Cloud functionality, including Bundles and Rules.
• Own and optimize end-to-end O2C processes across opportunity, quote, order, contract, and billing stages.
• Troubleshoot and resolve quoting, configuration, and QCP logic issues.
• Collaborate with Sales Ops, Finance, Product, and Engineering to implement improvements.
• Maintain system documentation and training materials for user adoption.
• Identify bottlenecks and drive process improvements for scalability.

Skills

Salesforce Administration

Revenue Cloud

Sales Cloud

Data Management

CI/CD Tools

DevOps

Problem Solving

Communication

Tools

Gearset

Copado

Data Loader

Conga Composer

SOQL

Excel/Sheets

Job description

Axon seeks a Salesforce Revenue Cloud Administrator to join our Commercial Applications team in the US. You’ll own configuration, stability, and scalability of Salesforce Sales Cloud and Revenue Cloud, ensuring accuracy across account management, opportunity management, quoting, ordering, and contracting.

You’ll thrive in ambiguity, deliver scalable solutions, and collaborate with Sales Ops, Finance, Product, and Engineering.