Revenue Cloud & Sales Cloud Admin — O2C Expert

Axon

Boston (MA)

Hybrid

USD 133,000 - 213,000

Full time

14 days+

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Benefits offered by this job

401k with employer match

Discretionary PTO

Paid parental leave

Wellness programs

Office snacks

Job summary

Axon is seeking a Salesforce Revenue Cloud Administrator to join our Commercial Applications team. You will own the configuration, stability, and scalability of Salesforce Sales Cloud and Revenue Cloud, ensuring accuracy across account management, opportunity management, quoting, ordering, and contracting.

This role requires strong problem-solving, experience supporting multiple Salesforce environments, and a proactive, collaborative approach.

Qualifications

4+ years of Salesforce administration experience, including 1+ years hands-on Revenue Cloud administration.
Deep understanding of Revenue Cloud architecture (Advanced Approvals, Bundles, Rules, QCP).
Familiarity with Salesforce Billing and revenue operations processes (desirable).
Experience with sandbox management, deployments, and CI/CD tools (Gearset, Copado).

Responsibilities

Provide day-to-day Salesforce Sales Cloud and Revenue Cloud support, including troubleshooting and user support.
Manage user provisioning, deactivation, and profile/permission updates.
Perform data imports/updates with Data Loader and ensure data integrity.
Coordinate deployments between environments using Gearset or Copado.
Configure and maintain Revenue Cloud features like Bundles and Price Rules.
Own end-to-end O2C processes across opportunity, quote, order, and billing stages.
Diagnose and resolve quoting, configuration, and QCP issues.
Align Revenue Cloud with downstream processes and collaborate with Sales Ops, Finance, Product, and Eng.
Create clear system documentation and training materials.
Identify bottlenecks and drive process improvements for scalability.