Senior Salesforce Platform Leader - QTC & AI

Axon; Seattle (WA); Hybrid; USD 201,000 - 322,000; Full time

Benefits offered by this job

401k with employer match

Discretionary paid time off

Paid parental leave for all

Fitness Programs

Emotional & Mental Wellness support

Employee Resource Groups (ERGs)

Snacks in our offices

Job summary

Axon is seeking a Senior Director, Salesforce to lead the platform that underpins how we sell, quote, bill and serve customers. You will set the multi-year strategy for Sales Cloud, CPQ, Billing and Experience Cloud, and build a team of architects, developers, and admins.

Based in the US with a hybrid office model, you will partner with executive stakeholders across GTM, Finance and IT to drive measurable outcomes and modernize the Quote-to-Cash workflow, while embedding AI capabilities to boost

Qualifications

• 12+ years in enterprise technology, with 5+ years leading Salesforce platform teams.
• Scaled Salesforce orgs in high-growth B2B environments — with CPQ and Billing in production.
• Experience applying AI on the Salesforce platform to drive productivity gains.
• Proven success building and managing teams of architects, developers, admins, and analysts.

Responsibilities

• Own multi-year strategy and roadmap for Salesforce platform across Sales Cloud, CPQ/Revenue Cloud, Billing, Experience Cloud.
• Lead the Quote-to-Cash transformation from opportunity to revenue, improving velocity and accuracy.
• Define AI strategy on the Salesforce platform — Agentforce, Einstein, and embedded LLM-powered workflows.
• Establish architectural standards, governance, security posture, and DevOps maturity.
• Grow a team of managers and individual contributors — architects, developers, admins, business analysts.
• Partner with executive stakeholders to translate priorities into a roadmap that drives outcomes.
• Manage platform budget, vendor relationships, SI partnerships, and contract negotiations.

Skills

Salesforce

Quote-to-Cash

Stakeholder Mgmt

Team Leadership

Architecture

Cloud platforms

Budget Mgmt

Vendor Mgmt

AI Strategy

B2B Scaling

Director Level

Job description

Axon is seeking a Senior Director, Salesforce to lead the platform that underpins how we sell, quote, bill and serve customers. You will set the multi-year strategy for Sales Cloud, CPQ, Billing and Experience Cloud, and build a team of architects, developers, and admins.

Based in the US with a hybrid office model, you will partner with executive stakeholders across GTM, Finance and IT to drive measurable outcomes and modernize the Quote-to-Cash workflow, while embedding AI capabilities to boost