Senior Salesforce QA Engineer – End-to-End Testing

ITC Infotech

United States

Remote

USD 90,000 - 125,000

Full time

3 days ago

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Job summary

ITC Infotech is seeking a highly motivated Salesforce Test Engineer / Senior Test Engineer with 6–8 years of hands-on experience in component-level and integration testing, focusing on Salesforce Service Cloud and CRM Analytics. The role demands strong analytical and stakeholder-management skills and experience with Salesforce automation and QA best practices.

You will validate profiles/permissions, security, and data loading, and work with Jira in an Agile environment to ensure quality

Qualifications

Strong experience in component-level testing, integration testing, and end-to-end validation.
Deep understanding of Salesforce Service Cloud and its core functionalities.
Strong knowledge of Profiles, Permission Sets, Page Layout assignments, and Record Type assignments, including validation of configurations and behavior.
Extensive testing experience with Salesforce-specific functionalities using Lightning Web Components (LWC), Flows, Triggers, and Apex Jobs.
Hands on knowledge of Salesforce Data Loader for data import/export/validation.
Strong understanding of field-level security, object-level security, sharing access, and role hierarchy, including access verification for different users.
Excellent ability to write and validate complex SOQL queries.
Good working knowledge of Salesforce Inspector, Workbench, and browser developer tools, including Console, Network, and Performance tabs.
Experience testing CRM Analytics (TCRM), including datasets, dashboards, filters, and data validation.
Good understanding of Microsoft Excel formulas for test-data preparation, reconciliation, and validation.
Understanding of Einstein Activity Capture (EAC), user configuration, and notification settings.
Hands-on experience in test automation using Selenium with Java or Playwright with JavaScript.
Understanding of debugging and maintaining existing automation scripts, and developing new ones.
Experience reviewing requirements and translating them into test scenarios, test cases, and validation strategies.
Sound understanding of testing methodologies, defect lifecycle, risk identification, and QA best practices.
Good working knowledge of Jira for test management, defect tracking, and reporting.
Understanding of Agile/Scrum methodologies and Scrum ceremonies.
Ability to collaborate with Product Owners and Development Leads and contribute to test-effort estimation and planning.
Strong problem-solving and analytical skills with attention to detail.

Responsibilities

Translate requirements into effective test scenarios, test cases, and validation strategies.
Collaborate with Product Owners and Development Leads to plan and estimate testing efforts.