Senior Salesforce QA Specialist – Sales Cloud Expert

Employee Relations Associates, Inc.; Atlanta (GA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401(k)

Holiday pay

Job summary

Employee Relations Associates, Inc. is seeking an experienced Salesforce QA Specialist to support a large-scale Sales Cloud transformation in Life & Annuities Insurance.

You will validate end-to-end business processes, integrations, and data quality across Salesforce ecosystems, collaborating with analysts, developers, product owners, and stakeholders. The role requires 10+ years QA, 5+ years Salesforce testing, strong knowledge of Salesforce objects and workflows, and proven experience in

Qualifications

• 10+ years of Quality Assurance experience.
• 5+ years of Salesforce testing experience, preferably within Salesforce Sales Cloud.
• Strong understanding of Salesforce objects, workflows, business processes, and integrations.
• Prior experience testing Salesforce implementations or transformation programs.
• Experience with Functional Testing, SIT, UAT, Regression Testing, Defect Management.
• Strong experience working in Agile delivery environments.
• Excellent communication and stakeholder management skills.

Responsibilities

• Perform end-to-end testing of Salesforce Sales Cloud implementations and enhancements.
• Develop and execute test strategies, test plans, test cases, and test scripts.
• Conduct Functional Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), Regression Testing, and Smoke Testing.
• Test Salesforce capabilities supporting distributor-based sales models, including Bankassurance and IMOs/Retail Agencies.
• Collaborate with Business Analysts and Product Owners to understand requirements and validate business workflows.
• Validate integrations between Salesforce and downstream/upstream systems.
• Perform data validation and reconciliation activities involving enterprise data platforms and Salesforce.
• Defect identification, documentation, prioritization, and tracking through resolution.
• Participate in Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
• Coordinate with development teams to ensure high-quality releases.
• Support production validation and post-deployment testing activities.

Skills

Quality Assurance

Salesforce testing

Sales Cloud

Agile delivery

Tools

SIT

UAT

Regression Testing

Defect Management

Smoke Testing

Job description

Employee Relations Associates, Inc. is seeking an experienced Salesforce QA Specialist to support a large-scale Sales Cloud transformation in Life & Annuities Insurance.

You will validate end-to-end business processes, integrations, and data quality across Salesforce ecosystems, collaborating with analysts, developers, product owners, and stakeholders. The role requires 10+ years QA, 5+ years Salesforce testing, strong knowledge of Salesforce objects and workflows, and proven experience in