Walk-in | SFDC Testing

ITC Infotech; United States; Remote; USD 90,000 - 125,000; Full time

Job summary

ITC Infotech is seeking a highly motivated Salesforce Test Engineer / Senior Test Engineer with 6–8 years of hands-on experience in component-level and integration testing, focusing on Salesforce Service Cloud and CRM Analytics. The role demands strong analytical and stakeholder-management skills and experience with Salesforce automation and QA best practices.

You will validate profiles/permissions, security, and data loading, and work with Jira in an Agile environment to ensure quality

Qualifications

• Strong experience in component-level testing, integration testing, and end-to-end validation.
• Deep understanding of Salesforce Service Cloud and its core functionalities.
• Strong knowledge of Profiles, Permission Sets, Page Layout assignments, and Record Type assignments, including validation of configurations and behavior.
• Extensive testing experience with Salesforce-specific functionalities using Lightning Web Components (LWC), Flows, Triggers, and Apex Jobs.
• Hands on knowledge of Salesforce Data Loader for data import/export/validation.
• Strong understanding of field-level security, object-level security, sharing access, and role hierarchy, including access verification for different users.
• Excellent ability to write and validate complex SOQL queries.
• Good working knowledge of Salesforce Inspector, Workbench, and browser developer tools, including Console, Network, and Performance tabs.
• Experience testing CRM Analytics (TCRM), including datasets, dashboards, filters, and data validation.
• Good understanding of Microsoft Excel formulas for test-data preparation, reconciliation, and validation.
• Understanding of Einstein Activity Capture (EAC), user configuration, and notification settings.
• Hands-on experience in test automation using Selenium with Java or Playwright with JavaScript.
• Understanding of debugging and maintaining existing automation scripts, and developing new ones.
• Experience reviewing requirements and translating them into test scenarios, test cases, and validation strategies.
• Sound understanding of testing methodologies, defect lifecycle, risk identification, and QA best practices.
• Good working knowledge of Jira for test management, defect tracking, and reporting.
• Understanding of Agile/Scrum methodologies and Scrum ceremonies.
• Ability to collaborate with Product Owners and Development Leads and contribute to test-effort estimation and planning.
• Strong problem-solving and analytical skills with attention to detail.

Responsibilities

• Translate requirements into effective test scenarios, test cases, and validation strategies.
• Collaborate with Product Owners and Development Leads to plan and estimate testing efforts.

Skills

Component-level testing

Integration testing

Salesforce QA

Salesforce Service Cloud

Profiles & permissions

Lightning Web Components

Flows

Apex Jobs

Data Loader

Security & sharing

SOQL queries

Browser dev tools

Salesforce Inspector/Workbench

Automation with Selenium

Playwright

Tools

Salesforce Inspector

Workbench

Browser Developer Tools

Salesforce Data Loader

Selenium

Playwright

Job description

We are looking for a highly motivated Salesforce Test Engineer / Senior Test Engineer with strong expertise in component-level testing, integration testing, and Salesforce Quality Assurance, having hands on experience around 6 to 8 years. The ideal candidate should have deep knowledge of Salesforce Service Cloud, security and access configuration, platform-specific functionality, and CRM Analytics, along with excellent analytical, stakeholder-management, and communication skills.

Must Have

• Strong experience in component-level testing, integration testing, and end-to-end validation.
• Deep understanding of Salesforce Service Cloud and its core functionalities.
• Strong knowledge of Profiles, Permission Sets, Page Layout assignments, and Record Type assignments, including the ability to validate their configuration and behavior.
• Extensive testing experience with Salesforce-specific functionalities developed using Lightning Web Components (LWC), Flows, Triggers, and Apex Jobs.
• Hands on knowledge of Salesforce Data Loader for importing, exporting, updating, and validating data.
• Strong understanding of field-level security, object-level security, sharing access, and role hierarchy, including how to verify access for different users.
• Excellent ability to write and validate complex SOQL queries.
• Good working knowledge of Salesforce Inspector, Workbench, and browser developer tools, including the Console, Network, and Performance tabs.
• Experience testing CRM Analytics (TCRM), including datasets, dashboards, filters, and data validation.
• Good understanding of Microsoft Excel formulas for test-data preparation, reconciliation, and validation.
• Understanding of Einstein Activity Capture (EAC), user configuration, and notification settings.
• Good hands on experience in test automation using either Selenium with Java or Playwright with JavaScript.
• Good understanding of debugging and maintaining existing automation scripts, in addition to developing new scripts.
• Experience reviewing requirements and translating them into effective test scenarios, test cases, and validation strategies.
• Sound understanding of testing methodologies, defect lifecycle, risk identification, and QA best practices.
• Good working knowledge of Jira for test management, defect tracking, and reporting.
• Understanding of Agile/Scrum methodologies and Scrum ceremonies.
• Ability to collaborate with Product Owners and Development Leads and contribute to test-effort estimation and planning.
• Strong problem-solving and analytical skills with excellent attention to detail.

Communication & Stakeholder Management

• Excellent verbal and written communication skills.
• Ability to interact confidently with Product Owners, Development Leads, developers, and other business and technical stakeholders.
• Ability to communicate testing scope, estimates, risks, dependencies, defects, and quality status clearly.
• Strong requirement-analysis and critical-thinking capabilities.
• Ability to prioritize and manage multiple assignments in a fast-paced environment.
• Positive mindset with the flexibility and willingness to go above and beyond when required.
• Proactive approach with strong ownership and accountability.

Nice to Have

• Working knowledge of AIO Tests for test-case management and execution.
• Exposure to Salesforce test automation and reusable automation‑framework design.
• Familiarity with Salesforce deployment processes and CI/CD practices.
• Experience validating integrations between Salesforce and external systems.
• Relevant Salesforce certifications or CRM Analytics credentials.