Senior Salesforce Platform Leader - Health Cloud

BD; San Francisco (CA); On-site; USD 170,000 - 230,000; Full time

Job summary

BD is seeking a Sr. Software Engineering Manager to lead and inspire teams focused on Salesforce platform solutions across Service Cloud, Health Cloud, Commerce Cloud, Data Cloud, Experience Cloud, and Marketing Cloud.

You will collaborate with business, product, and technology teams to design scalable, secure, and maintainable platforms, practicing agile methods and guiding budgets, vendors, and cross-functional delivery in a healthcare technology context.

Qualifications

• Bachelor’s degree in Business, Computer Science, Software Engineering, MIS or related field
• Minimum of 8 years’ experience leading teams and/or managing direct reports
• Minimum of 10 years as a Salesforce leader who has managed a team of Salesforce administrators and developers
• Minimum of 5 years’ experience with MuleSoft or similar integration platform
• Strong expertise in at least two (2) of the following clouds: Marketing Cloud, Commerce Cloud, Experience Cloud, Health Cloud, and Data Cloud
• Strong background in the execution of DevOps methodologies and continuous integration/continuous delivery and accomplishments in Salesforce
• Knowledge of SaaS / PaaS / IaaS platforms (AWS, GCP, Azure)
• Experience managing vendor relationships, including product/service evaluation, contract negotiations, and on-going relationship management
• History of utilizing a highly analytical skill set to synthesize complex and diverse information
• Experienced in successful group presentations and conducting meetings, able to clearly articulate verbally.
• Track record of identifying and resolving problems in a timely manner and gathering and analyzing information skillfully.

Responsibilities

• Lead a team of engineers and administrators to deliver Salesforce solutions across multiple Salesforce Clouds
• Provide leadership, direction, and strategy for a growing team, leading platform modernization efforts
• Partner with internal teams to optimize and consolidate business processes built on Salesforce and MuleSoft
• Utilize deep technical knowledge of Salesforce platforms to provide best in class solutions
• Plan and deliver a suite of Salesforce technologies with focus on design, scalability, security, and performance
• Lead agile development teams using Jira to manage requirements, backlog, and testing
• Hire, coach, develop, motivate, and mentor team members
• Oversee day-to-day operations for the Salesforce platform, including change/release management and CI/CD
• Manage budgets and vendor relationships for all areas of responsibility
• Drive teams to establish KPIs and OKRs
• Act as trusted advisor to understand business challenges and plan future capabilities
• Collaborate across peer groups to drive organizational improvements and operational excellence
• Stay current on Salesforce releases and third-party AppExchange applications
• Ensure health of production systems and information security practices in HIPAA/HITRUST context
• Estimate resourcing and costs, support business cases, and develop high-level program plans

Job description

BD is seeking a Sr. Software Engineering Manager to lead and inspire teams focused on Salesforce platform solutions across Service Cloud, Health Cloud, Commerce Cloud, Data Cloud, Experience Cloud, and Marketing Cloud.

You will collaborate with business, product, and technology teams to design scalable, secure, and maintainable platforms, practicing agile methods and guiding budgets, vendors, and cross-functional delivery in a healthcare technology context.