Senior Salesforce Platform Lead - Business Banking

U.S. Bank; Charlotte (NC); Hybrid; USD 120,000 - 141,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Paid holidays

Job summary

U.S. Bank is seeking an experienced and collaborative Business Banking Salesforce Project Manager to bridge business stakeholders, sales leaders, product strategy teams, and technology partners.

You will shape the evolution of our Salesforce platform to improve user experience, streamline processes, and deliver measurable business value. In this high-visibility role, you will influence how bankers manage relationships, portfolios, and sales opportunities while partnering with Sales, Product, and

Qualifications

• Experience with Salesforce CRM or similar enterprise CRM platforms.
• Experience supporting Business Banking, Commercial Banking, Sales Enablement, Relationship Management, or CRM functions.
• Experience in roles such as Business Analyst, Product Owner, Platform Delivery Lead, or Project Manager.

Responsibilities

• Lead prioritization, planning, design, and implementation of Salesforce platform enhancements for Business Banking.
• Translate business objectives into actionable Salesforce solutions with stakeholders.
• Facilitate requirements gathering, process analysis, and solution design activities.
• Coordinate cross-functional initiatives from concept to delivery and ensure stakeholder alignment.

Skills

Salesforce CRM

Business Banking

Stakeholder management

Requirements gathering

Education

Bachelor's degree or equivalent

Job description

U.S. Bank is seeking an experienced and collaborative Business Banking Salesforce Project Manager to bridge business stakeholders, sales leaders, product strategy teams, and technology partners.

You will shape the evolution of our Salesforce platform to improve user experience, streamline processes, and deliver measurable business value. In this high-visibility role, you will influence how bankers manage relationships, portfolios, and sales opportunities while partnering with Sales, Product, and