Business Banking Salesforce Platform PM Leader

Us Bank; Minneapolis (MN); Hybrid; USD 120,000 - 141,000; Full time

Benefits offered by this job

Healthcare benefits

Paid vacation

Hybrid work schedule

Job summary

U.S. Bank seeks an experienced Business Banking Salesforce Project Manager to shape the future of the BCRM Salesforce platform. You will bridge business stakeholders, sales leaders, product strategy, and technology to deliver technology-enabled solutions that improve user experience and drive growth.

You will influence how bankers manage relationships, portfolios, and opportunities while partnering with leaders to evolve a platform central to Business Banking success at U.S. Bank.

Qualifications

• Bachelor's degree or equivalent required.
• Eight or more years leading complex business, technology, platform, or transformation initiatives.
• Experience with Salesforce CRM or similar enterprise CRM platforms.
• Strong communication, facilitation, and stakeholder management skills.

Responsibilities

• Lead prioritization, planning, design, and implementation of enhancements within the Salesforce platform for Business Banking.
• Partner with leaders across Sales, Product, and Technology to translate objectives into solutions.
• Facilitate requirements gathering, stakeholder discussions, and process analysis.
• Identify opportunities to improve efficiency, user experience, and business outcomes via Salesforce capabilities.
• Coordinate cross-functional initiatives from concept to delivery with stakeholder alignment.
• Manage project plans, timelines, risks, and communications throughout the lifecycle.
• Support user adoption, change management, and continuous improvement efforts.
• Ensure platform enhancements align with business strategy and customer needs.
• Serve as a liaison between business and technology teams to deliver scalable solutions.
• Build strong relationships across Business Banking, Sales, Product, Operations, and Technology.

Skills

Salesforce CRM

Stakeholder management

Requirements gathering

Project leadership

Business banking domain knowledge

Education

Bachelor's degree or equivalent

Job description

U.S. Bank seeks an experienced Business Banking Salesforce Project Manager to shape the future of the BCRM Salesforce platform. You will bridge business stakeholders, sales leaders, product strategy, and technology to deliver technology-enabled solutions that improve user experience and drive growth.

You will influence how bankers manage relationships, portfolios, and opportunities while partnering with leaders to evolve a platform central to Business Banking success at U.S. Bank.