Senior Salesforce Platform Administrator (Remote)

DEW Softech Inc; United States; Remote; USD 85.000 - 120.000; Vollzeit

Zusammenfassung

DEW Softech Inc. in Harrisburg, PA (Remote) seeks an experienced Salesforce Administrator to manage the Salesforce platform, train users, and partner with business teams to deliver scalable declarative solutions. You will ensure security, data integrity, and governance while supporting deployments and integrations across environments.

The role emphasizes end-user training, mentoring junior staff, and driving platform adoption to meet agency objectives through best practices and governance.

Qualifikationen

• Five years of professional experience administering, configuring, or supporting enterprise apps.
• Three years of hands-on Salesforce administration in a complex enterprise.
• Experience with declarative Salesforce capabilities (Flows, reports, dashboards, validation rules, object types).
• Experience gathering business requirements and translating them into technical solutions.
• Experience working with stakeholders, providing customer-facing support.
• Experience managing Salesforce security, user provisioning, and role hierarchies.
• Experience data migration, quality, and integration activities.
• Experience in testing, release management, and deployments.
• Experience developing end-user training materials and support.
• Strong written and verbal communication skills.

Aufgaben

• Administer and maintain Salesforce platform: users, profiles, roles, sharing rules, and security.
• Design, configure, and support solutions using declarative tools (Flows, rules, page layouts).
• Collaborate with stakeholders to gather requirements and translate into solutions.
• Mentor junior admins and build internal Salesforce expertise.
• Develop and maintain reports, dashboards, and analytics for decision making.
• Lead data quality initiatives including imports, cleansing, and deduplication.
• Coordinate Salesforce releases, testing, and deployments across environments.
• Troubleshoot platform, security, and integration issues and coordinate resolutions.
• Support integrations via APIs and approved tools; maintain system docs.

Kenntnisse

Salesforce Administration

Stakeholder communication

Training & mentoring

User support

Ausbildung

Bachelor's degree

Tools

Salesforce

Copado

OmniStudio

Git

Jobbeschreibung

DEW Softech Inc. in Harrisburg, PA (Remote) seeks an experienced Salesforce Administrator to manage the Salesforce platform, train users, and partner with business teams to deliver scalable declarative solutions. You will ensure security, data integrity, and governance while supporting deployments and integrations across environments.

The role emphasizes end-user training, mentoring junior staff, and driving platform adoption to meet agency objectives through best practices and governance.