Senior Salesforce & nCino Business Analyst — Hybrid

Wintrust Financial Corp; Chicago (IL); Hybrid; USD 82,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

Life Insurance

Disability Insurance

401(k) with company match

FSA

Employee Stock Purchase Plan

Parental Leave

Job summary

Wintrust Financial Corp is seeking an Advanced IT Business Analyst to serve as a subject matter expert for organizing and coordinating strategic business analysis services across Salesforce and nCino platforms.

The role involves partnering with stakeholders, documenting requirements, and supporting platform administration within an Agile Scrum environment. Experience in commercial banking or financial services is highly preferred.

Qualifications

• 3-5 years of experience in a financial services environment coordinating business, functional and technical requirements across large cross-functional teams.
• 2+ years of experience working on the Salesforce CRM Platform.
• 2+ years of experience working on the nCino loan origination system.
• 2+ years of experience working with JIRA.
• Salesforce Administrator Certification, a plus.

Responsibilities

• Gather, analyze, and document business, functional, and technical requirements for new initiatives and enhancements.
• Create, refine, and manage user stories, acceptance criteria, and JIRA backlog items.
• Support Salesforce and nCino initiatives including platform administration and workflows.
• Participate in Agile delivery teams and drive cross-functional collaboration to achieve project outcomes.
• Ensure compliance with PMO governance standards and established delivery methodologies.

Skills

Salesforce CRM

nCino

JIRA

Salesforce Admin

Tools

JIRA

Job description

Wintrust Financial Corp is seeking an Advanced IT Business Analyst to serve as a subject matter expert for organizing and coordinating strategic business analysis services across Salesforce and nCino platforms.

The role involves partnering with stakeholders, documenting requirements, and supporting platform administration within an Agile Scrum environment. Experience in commercial banking or financial services is highly preferred.