Senior IT Business Analyst - Salesforce & nCino

Wintrust Financial Corp; Chicago (IL); On-site; USD 82,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

Life insurance

Disability Insurance

401(k) match

Parental Leave

Employee Assistance Program

Stock Purchase Plan

FSA

Transportation Benefits

Banking Benefits

Pet Insurance

Job summary

Wintrust Financial Corp is seeking an Advanced IT Business Analyst to coordinate strategic business analysis across Salesforce, nCino, and related platforms. You will gather requirements, refine user stories, and work with stakeholders and technology teams to drive agile delivery of initiatives within a commercial banking context.

Ideal candidates bring hands-on Salesforce administration, nCino experience, and strong collaboration skills to influence solutions while supporting enterprise

Qualifications

• 3-5 years of experience in financial services coordinating business, functional and technical requirements and/or project management across large cross-functional teams.
• 2+ years of Salesforce CRM Platform experience.
• 2+ years of experience on the nCino loan origination system.
• 2+ years of experience with JIRA.
• Salesforce Administrator Certification is a plus.
• Advanced knowledge of IT and Business Operations.

Responsibilities

• Partner with business stakeholders to gather, analyze, and document requirements for initiatives and projects.
• Serve as a liaison between business and technology teams ensuring requirements align with objectives.
• Create and manage user stories, acceptance criteria, and JIRA backlog items throughout the SDLC.
• Support Salesforce and nCino initiatives including platform administration and workflows.
• Participate in Agile delivery teams to drive project outcomes and cross-functional collaboration.
• Ensure compliance with governance standards and project documentation requirements.
• Collaborate with stakeholders to support implementation, testing, and continuous process improvement.

Skills

Salesforce CRM

nCino platform

Agile Scrum

Stakeholder mgmt

Business analysis

Requirements gathering

Communication

SDLC

Office tools

Tools

JIRA

Salesforce Admin

Visio

Excel

Job description

Wintrust Financial Corp is seeking an Advanced IT Business Analyst to coordinate strategic business analysis across Salesforce, nCino, and related platforms. You will gather requirements, refine user stories, and work with stakeholders and technology teams to drive agile delivery of initiatives within a commercial banking context.

Ideal candidates bring hands-on Salesforce administration, nCino experience, and strong collaboration skills to influence solutions while supporting enterprise