Senior Salesforce Integration Architect (Remote) Clearance

M&S Consulting; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

M&S Consulting, a US-based firm, seeks a senior Salesforce integration developer to lead design and delivery of large-scale CRM integrations for a federal contact center program. The role requires active Tier 2 security clearance and provides technical guidance to the development team, including supervising other developers and supporting UAT/go-live activities.

The position is remote, supporting a cross-functional team and ensuring compliance with IT governance across CRM development and

Qualifications

• Bachelor’s degree in Computer Science or related field (equivalent combination of education and experience considered).
• 5+ years of relevant professional experience; minimum 7 years of experience within the scope of the contract.
• Comprehensive expertise in Salesforce architecture, integration patterns, APIs, and related contact center technologies
• Demonstrated experience leading large-scale enterprise application integrations
• Current Tier 2 Security Clearance (formerly NACI) required at time of engagement

Responsibilities

• Provide design and implementation expertise to a cross-functional Salesforce integration team
• Design and develop software applications and integration solutions from business requirements in collaboration with team members
• Develop, prototype, and test solutions for large-scale Salesforce and cloud-based contact center integration implementations
• Lead the technical design and implementation of API connectors to IVR, CTI, and Knowledge Management databases
• Direct and create interfaces for application code, relational databases, and computer hardware systems
• Ensure compliance with applicable IT governance standards for all CRM development and integration implementations
• Support testing, identify defects, and drive remediation
• Provide guidance, coaching, and technical mentorship to junior developers
• May supervise other developers on the integration team
• Support UAT and go-live activities
• Lead knowledge transfer sessions with the client support team during technology implementation

Skills

Salesforce architecture

Integration patterns

APIs

Contact center technologies

Enterprise integrations leadership

Education

Bachelor’s degree in Computer Science or related field

Job description

M&S Consulting, a US-based firm, seeks a senior Salesforce integration developer to lead design and delivery of large-scale CRM integrations for a federal contact center program. The role requires active Tier 2 security clearance and provides technical guidance to the development team, including supervising other developers and supporting UAT/go-live activities.

The position is remote, supporting a cross-functional team and ensuring compliance with IT governance across CRM development and