Senior Salesforce FSC Business Analyst (Onsite - DC)

HCLTech; Washington, Baltimore (District of Columbia, MD); On-site; USD 77,000 - 90,000; Full time

Job summary

HCLTech seeks a seasoned Business Analyst with Salesforce FSC expertise to bridge business needs and Salesforce delivery within the Phoenix program. The BA will elicit requirements, document user stories, and ensure delivery aligned to business objectives across FSC.

Responsibilities include backlog management, sprint planning support, and collaboration with Solution Architects to design scalable FSC solutions for front-to-back office processes in a highly on-site role in Washington DC.

Qualifications

• 5+ years of Business Analysis experience on Salesforce FSC implementations.
• Experience translating business needs into Epics, Features, and User Stories.
• Ability to map requirements to FSC capabilities and solutions.
• Strong stakeholder management and workshop facilitation skills.
• Familiarity with Agile/Scrum delivery and backlog governance.

Responsibilities

• Serve as the primary liaison between business stakeholders and delivery teams.
• Gather, document, and validate requirements; ensure traceability.
• Translate requirements into Epics, User Stories, and acceptance criteria.
• Prioritize backlog items and support Sprint Planning and reviews.
• Collaborate with FSC architects and developers on solution design.

Skills

Salesforce FSC

Business Analysis

Requirement Elicitation

Agile / Scrum

Tools

Salesforce

Job description

HCLTech seeks a seasoned Business Analyst with Salesforce FSC expertise to bridge business needs and Salesforce delivery within the Phoenix program. The BA will elicit requirements, document user stories, and ensure delivery aligned to business objectives across FSC.

Responsibilities include backlog management, sprint planning support, and collaboration with Solution Architects to design scalable FSC solutions for front-to-back office processes in a highly on-site role in Washington DC.