Senior Salesforce FSC Admin (Remote, AI-Driven)

Gallagher; Chicago (IL); Remote; Confidential; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career development

People-first culture

Global reach

Job summary

Gallagher is seeking aSenior Salesforce FSC Administrator to support Insurance Broker operations. You’ll administer and enhance Financial Services Cloud, embedding AI-driven patterns to improve user experience and decision support.

The role supports remote work from anywhere in the US and emphasizes security, scalability, and CI/CD for Salesforce deployments within a global risk-management context.

Qualifications

• Minimum of 6 years of Salesforce administration experience.
• Hands-on experience with Financial Services Cloud (FSC).
• Experience with Digital Insurance, FSC for Insurance Brokers, and Salesforce Industries.
• Experience in installing and managing AppExchange products.
• Proficiency in Apex, Lightning Web Components, SOQL/SOSL, Flows, and OmniStudio.
• Strong security, data governance, and compliance awareness.

Responsibilities

• Lead the technical implementation and administer FSC for Insurance Brokers.
• Develop and maintain custom code, integrations, and automation.
• Configure automation using Flows and AI-assisted configuration.
• Support Experience Cloud portals for brokers and customers.
• Integrate Salesforce with external systems via REST/SOAP calls.
• Participate in DevOps and AI-assisted release practices.

Skills

Salesforce administration

Apex

Lightning Web Components

SOQL/SOSL

CI/CD for Salesforce

Stakeholder communication

Security model

Education

Certified Platform Developer 2

Certified System Administrator

Certified Financial Services Cloud

Tools

OmniStudio

Einstein

Salesforce Industries

AppExchange

Job description

Gallagher is seeking aSenior Salesforce FSC Administrator to support Insurance Broker operations. You’ll administer and enhance Financial Services Cloud, embedding AI-driven patterns to improve user experience and decision support.

The role supports remote work from anywhere in the US and emphasizes security, scalability, and CI/CD for Salesforce deployments within a global risk-management context.